Ken Garff Ford Ft. Collins

Very efficient although very busy, they do good work also. Steve was very personable snd communicated the mechanical issue very well. He also responded yo my call messages promptly also. Steve was very personable snd communicated the mechanical issue very well. He also responded yo my call messages promptly More

good service on regular maintenance pleased with the care I received on my regular maintenance. First time to work with Kelly but was pleased with her. She seemed to be very competent. pleased with the care I received on my regular maintenance. First time to work with Kelly but was pleased with her. She seemed to be very competent. More

Quick,reliable,efficient Only dealt with the service department. They were courteous, friendly and quite accommodating. All points were covered and explained in detail. Clean Only dealt with the service department. They were courteous, friendly and quite accommodating. All points were covered and explained in detail. Cleanliness was maintained when vehicle was returned. More

front suspension repair initially it was thought an axle seal was leaking. turned out to be a bad wheel bearing. Spradley was careful to talk to me before doing the work, t initially it was thought an axle seal was leaking. turned out to be a bad wheel bearing. Spradley was careful to talk to me before doing the work, the cost was the same as the estimate, and the new bearing is performing wonderfully. Quickly done and professionally managed. More

Excellent Customer Service I had a recall on passenger side airbag and although this was a service that was not going to generate any revenue for the location they treated me li I had a recall on passenger side airbag and although this was a service that was not going to generate any revenue for the location they treated me like gold. All of the staff were extremely professional and friendly, and not one of them tried to up-sale me on anything or claim my car had maintenance issues just to make some commission, as we all know some dealership/repair facilities do. I live in another town and driving to this particular Ford location was well worth it and it will be the only one I work with moving forward. More

Issue with hail damage on the vehicle called twice No reply Our farm/ranch company purchased a used Ford F250---we reviewed the vehicle in the bright sunlight--on the drive back to Nebraska it was obvious the t Our farm/ranch company purchased a used Ford F250---we reviewed the vehicle in the bright sunlight--on the drive back to Nebraska it was obvious the truck had hail damage on the hood--not normal wear--I called twice NO ONE CALLED BACK--- Very POOR less than one Star --H Hunter Co LLC More

Great service with honest information They have done maintenance on my vehicle since I purchased it. I can trust that my oil changes are done right and I will get a heads up of the servic They have done maintenance on my vehicle since I purchased it. I can trust that my oil changes are done right and I will get a heads up of the service me I may need soon. They are honest about what I need and what can wait. I don’t feel pressured when working with them. More

Recall They kept in touch during the recall work, the car was done when Steve said it would be done, I believe everything went well and car is doing fine. They kept in touch during the recall work, the car was done when Steve said it would be done, I believe everything went well and car is doing fine. More

Recommendations Good morning I have recommended Spradley Barr to quite a few of our friends and coworkers with very successful results . I appreciate having a deale Good morning I have recommended Spradley Barr to quite a few of our friends and coworkers with very successful results . I appreciate having a dealership to work and to fulfill our business and personal needs . Thanks for making purchase of a vehicle enjoyable and painless . Chuck Gibbs More

Recalls and Service I needed to get my late model Ford in to correct a couple of recalls and get service. Steve at Spradley/Barrr Ford was helpful and assisted me in get I needed to get my late model Ford in to correct a couple of recalls and get service. Steve at Spradley/Barrr Ford was helpful and assisted me in getting this work done quickly. More