Ken Garff Ford Ft. Collins

The Service Department was great. The Service Department was very professional and friendly. They answered my questions and explained the cost for some maintenance work. Was done in a The Service Department was very professional and friendly. They answered my questions and explained the cost for some maintenance work. Was done in a timely manner. More

The service department surprised me with honest communication, no upselling without a reason, and fair prices, less than private shops in my town. In the quicklane, i can get oil changes while i wa communication, no upselling without a reason, and fair prices, less than private shops in my town. In the quicklane, i can get oil changes while i wait. Repair may take longer to schedule, but they treat me and my truck right. Awesome! More

Great service The estimate I received was correct. Got my car back and running plus nice and clean. Thanks for the continued good service on my Ford Edge.. The estimate I received was correct. Got my car back and running plus nice and clean. Thanks for the continued good service on my Ford Edge.. More

We had some major issues with our last truck to the point we needed to get rid of it. Anthony, Irwin and the GM bent over backwards to help my spouse and I get into a new Ranger. In the process we were so pl we needed to get rid of it. Anthony, Irwin and the GM bent over backwards to help my spouse and I get into a new Ranger. In the process we were so pleased we ended up buying my wife a Ranger also. Thanks for the great experience. The app won’t let me score for customer service, quality, friendliness and pricing but all are 5 star quality. More

Bought used 2019 truck. Was told no Factory recalls. Ended up having three factory recalls on truck. Seller Jared said he would have service department contact me to fix problems. No service department Ended up having three factory recalls on truck. Seller Jared said he would have service department contact me to fix problems. No service department contacted me and Jared blew me off saying to contact a different dealer. No happy with follow through on what he said he would do. More

The best service! They got me in and out in no time. I messed up on the time yet they still fit me in and was very fast on the service. Thank you They got me in and out in no time. I messed up on the time yet they still fit me in and was very fast on the service. Thank you More

Installation of accessories to new vehicle Spradley Barr Ford has always been a very pleasant organization to work with from their service department to their sales division. Sales and service Spradley Barr Ford has always been a very pleasant organization to work with from their service department to their sales division. Sales and service departments have been very thorough with my recent purchases, awesome to work with. More

Went in an saw Jacob about possibly getting a new vehicle. He was very knowledgeable about the trucks I was looking at. I didn’t feel pressured by him and was happy to deal with him. I am enjoying my vehicle. He was very knowledgeable about the trucks I was looking at. I didn’t feel pressured by him and was happy to deal with him. I am enjoying my new F150. Thanks to the whole crew at Spradley-Barr Fort Collins. More

OK Overall OK service overall, nothing exceptional though, had to ask to have the car washed which they used to do all the time. I did have some trouble with my OK service overall, nothing exceptional though, had to ask to have the car washed which they used to do all the time. I did have some trouble with my appointment for 12-24-19. I had multiple email confirmations for the appointment, took time off from work and when I showed up for my appointment, the dealership was closed and when I asked all they said was sorry, we did not have many appointments so we decided not to open up. It would have been nice to have known about that so I did not have to lose a 1/2 day of work. More

The experience with Shawn was great, he took really good care of me. Derek in finance was a great help as well. Thanks for a pleasant transaction! care of me. Derek in finance was a great help as well. Thanks for a pleasant transaction! More