Ken Garff Culver City Honda

No help after you buy Beware of there certified cars warranties. They sell you extended warranties that do not exist. Coverage begins from the time the vehicle was first pu Beware of there certified cars warranties. They sell you extended warranties that do not exist. Coverage begins from the time the vehicle was first put in service by the original buyer More

Terrible Customer Service This dealer is not looking after their customers. They will sell you misleading products that are not official "Honda" insurances but rather third This dealer is not looking after their customers. They will sell you misleading products that are not official "Honda" insurances but rather third party. These services do not help customers but rather confuse and mislead. I was also given the run around many times and they were not forthright in any of their interactions me or my wife. I filed an official complaint with Honda Financial. I will no longer do business with this dealership. More

Dishonest Dealership! My experience at Culver City Honda was the worst! Not only I would not recommend them, I refuse to set foot in this dealership again. They are profoun My experience at Culver City Honda was the worst! Not only I would not recommend them, I refuse to set foot in this dealership again. They are profoundly dishonest. I have purchased many cars over the years from Nissan, GMC, Honda, BMW, and Hyundai in Los Angeles and Orange County but nothing like this. I had secured prices using TrueCar from 4 different dealerships. All four were slightly different. When I contacted this dealership, they said they will match any price. They lured us in during heavy rainstorm with a promise that they had the car and were willing to match another dealer’s TrueCar price. They started with the application before securing a price. I was there to help my elderly mother buy a car. The internet manager packaged up some numbers which had nothing to do with the TrueCar price thinking we won’t notice. We went back and forth several times. Meanwhile, the salesman said they usually like to meet the price in such a way, so they don’t pay for marketing to TrueCar. Whether this is true or not, I don’t know. I walked out of the showroom after our meeting with the manager but my mom begged me to go back and just buy the car. I felt so bad for her, so I grudgingly went back and went through hours of inefficiency to purchase the car. We arrived there at 5:00 on Saturday evening and left at 11:00 pm. Giving one star because salesman really tried, and he was doing his best with very little power. More

RACIST and rip customer OFF!!!! BEWARE I just dealt with a dude keep implying that because I was Asian I dont know what happens in AMERICA!!!! RACIST and rip me off!!! Dont shop here!!!! I just dealt with a dude keep implying that because I was Asian I dont know what happens in AMERICA!!!! RACIST and rip me off!!! Dont shop here!!!! I was told by the finance guy there one thing and didnt realize it when it's to late my buyers contract was different!!!! And went in to figure out the situation and talked to a RACIST DUDE!!! More

Worst experience buying a new vehicle I arrived at 10:30am already with my mind made up ready to purchasers new car.The sales rep. was very attentive. Once I arrived to the financian of I arrived at 10:30am already with my mind made up ready to purchasers new car.The sales rep. was very attentive. Once I arrived to the financian office. Mr.Yair Aviña initially gave me a verbal price with of course an add-on Gap insurance for around $500.00 I agreed with. When I received the written contract 2:30 pm the amount was then $895.00. After being there so long, we offered to pay cash for the insurance Mr.Avila refused. I am aware of what he did is Fraud. I was robbed. Financing needs to be audited, there maybe many more customers who were lied and robbed by Culver City Honda. I would Never recomend this dealership. More