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Ken Garff Culver City Honda
Culver City, CA
158 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 158 reviews
July 18, 2020
Underhanded selling practice. Half-Baked Service Inspections I bought an SUV from them with ProPack included. But just before driving home the SUV, I noticed it wasn't put in (mat & wheel locks). I pointed this I bought an SUV from them with ProPack included. But just before driving home the SUV, I noticed it wasn't put in (mat & wheel locks). I pointed this out to Daniel, salesperson, who said he forgot to mention to me that their Parts dept was closed that day and told me I had to come back to get them(something he should've known beforehand and advised me prior to making me pay for them!). He gave me his own cell # as well as the dealers so I can check first. But guess what? A few days after, once I decided to come get the Package, his number is suddenly invalid! I called the dealership to ask about him and they told me he was off that day as well as his manager. I tried parts dept and spoke with Karla who promised she'd get back to me - never got any call! I left a message with this dealerships customer service and, as expected, got no reply. So I let a say pass to give them more time, and having gotten no updates, decided to call parts again. Spoke with Karla once more and she confirmed the parts were there and that I can come by and just ask for her. So that's what I did, but upon arriving found out that SHE HAD LEFT FOR THE DAY! Could have been coincidence but the timing of everything happening points to them avoiding to fulfill their end of the deal. Fortunately Hector of parts was kind enough to assist me with getting the Propack put in but then later on I discovered another thing they neglected to do. My battery died (on a brand new SUV!) and had they actually done a multipoint inspection (which is done regardless of service you avail of) then they would have seen that and advised me about it that day also. This means they just say they do a complimentary multipoint inspection but not actually do it in actuality! This dealership is filled with sleazy, lazy people from every aspect of their service. I would avoid them at all costs! More
by Meurem
Employees Worked With
Daniel Renteria, Karla (parts); Tech who does service, . .
June 20, 2020
Es la primera vez que vengo a este diler y me encanto el trato que nos brindo customer service excelente y nos dieron muy buenas opciones muchas gracias por darnos esta oportunidad ... trato que nos brindo customer service excelente y nos dieron muy buenas opciones muchas gracias por darnos esta oportunidad ... More
by Bertha Garcia
Employees Worked With
Paul and rojelio and Rudy , . .
June 14, 2020
Hi! I bought two cars at Culver City Honda and both experience was great. I want to recommend them, especially Katherine Camacho | Certified Sales Consultant. She's help us a lot and her services was w experience was great. I want to recommend them, especially Katherine Camacho | Certified Sales Consultant. She's help us a lot and her services was way we expected. I highly recommend them! More
by fabianocaza
Employees Worked With
Katherine Camacho | Certified Sales Consultant, . .
May 26, 2020
Outstanding experience at Culver City Honda, Can’t wait to buy another Honda there, Nice and friendly people that will work with you, Thank You Culver City Honda! to buy another Honda there, Nice and friendly people that will work with you, Thank You Culver City Honda! More
by Wuencer
Employees Worked With
. .
May 10, 2020
Never really thought I would incounter such a horrible dealer. I have purchased from 5 plus dealers and this one is by far the worst of all. I’d never buy a thing from this place again. Full of lies and t dealer. I have purchased from 5 plus dealers and this one is by far the worst of all. I’d never buy a thing from this place again. Full of lies and telling you what you wanna hear More
by Calitreez2015
Employees Worked With
Didn’t meet well enough to remember , . .
April 20, 2020
Culver City Honda hooked me up with a Honda Civic Si nice colored nice rims so happy with the car and the experience even do we are dealing with a covid 19 virus they were professional and courteous. colored nice rims so happy with the car and the experience even do we are dealing with a covid 19 virus they were professional and courteous. More
by Waltherv11
Employees Worked With
Alex, Shawntel And Edgar
March 22, 2020
I went to Honda and didn't feel good about my situation, but when I left I was extremely satisfied with service, the car I bought and myself. Thanks Culver City Honda. Great job! but when I left I was extremely satisfied with service, the car I bought and myself. Thanks Culver City Honda. Great job! More
by Pleasantfields
Employees Worked With
Bill, . .
