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Ken Garff Buick GMC

Ogden, UT

4.4
1,436 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,435 reviews

April 04, 2021

I stopped by to look at a specific car and ended up leaving with a different car. One I truly love and wouldn't have look at it if Stephen hadn't mentioned it. I would have been happen with either on More

by tolliver337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Walker
April 03, 2021

They need not be in a hurry to get the work done. When i ask about having other work done i was to they had no time since they were closing in 45 minutes. I also ask about get other items check earlier when More

by texasrojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Peterson
April 03, 2021

Outstanding customer service. My salesmen was new and was very detailed, worked hard to get the price we wanted. Thank you for my new truck. More

by brian.berg89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dusten
April 02, 2021

The salesman was great. I didn’t feel pressure to buy during the sales process and great trade in price from our old car. They had our best interest in mind. More

by TH4FTM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Orme
April 01, 2021

Generally you are weary of dealers because of high cost and unknown and fictitious problems. Ken Garff is the BEST experience I have had at any dealership! They videoed the inspection and texted it to me More

by rockotoone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Allen
April 01, 2021

The sales staff and there team where easy to work with and there was no pressure. They knew what I wanted and worked with me to make it happen. More

by hd69ice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Walker
March 30, 2021

The service at Ken Garff was excellent. My service writer was very professional, the service was fast and he went above and beyond, helping get answers to questions about new tire clearance/ purchase for the More

by *****
Recommend Dealer
Yes
Employees Worked With
Jennifer Gillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Peterson
March 29, 2021

great service no hassle staff was friendly my salesman Bill Acree new exactly what he was doing he kept me informed of my vehicle status. More

by TONY.SUPPLEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

I specifically stated I was seeing a leak from the steering fluid area on my garage floor. The at pick up, I asked what they saw and they never looked at it or followed up. I was told I could schedule More

by Richards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Crystal Allen, Zach Peterson
Apr 12, 2021 -

Ken Garff Buick GMC responded

Hi Richards, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Joey Burns joeyb@kengarff.com

March 26, 2021

Very impressive with the dealership. Right from the first call to driving away with the new car they were always working for us thank you More

by mdtooney123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Acree
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