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Ken Garff Buick GMC Riverdale
Ogden, UT
1,457 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers
Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,457 reviews
November 04, 2024
Great service thanks Zack B you did an amazing job getting us our new work truck! We love it! We will do business with you from Montana for all our vehicle needs! getting us our new work truck! We love it! We will do business with you from Montana for all our vehicle needs! More
by rachelerin
Verified Customer
November 04, 2024
I have been researching heavy duty trucks for over a year, looking for the right vehicle to meet our needs and really appreciated all of the help from our salesman, Bill all the way through the process. year, looking for the right vehicle to meet our needs and really appreciated all of the help from our salesman, Bill all the way through the process. In addition, Isaac in finance, as well as Jennifer in parts, were also fantastic to work with to help complete the purchase process. I recommend the entire team at Ken Garff GMC! More
by nyorgster
November 04, 2024
They are always great Customer service etc. I always like the video they send when they are working on my vehicle, it is always nice to what they do. I always like the video they send when they are working on my vehicle, it is always nice to what they do. More
by lisa.r.sanchez1972
November 04, 2024
I feel that the service center has gone down dramatically in overall customer service aspect since Zack's departure. I'm have brought both of my vehicles here for absolutely everything for the last 6 years. in overall customer service aspect since Zack's departure. I'm have brought both of my vehicles here for absolutely everything for the last 6 years. With the decline in customer service and overal shop performance I am thinking seriously about taking my business elsewhere. The shop ruined my wife's engine in our buick. Yes you replaced it as you should have. Now this new engine has done nothing but throw codes and give us problems. We are out the 150.00 dollar diagnostics test every time and some how something that is wrong with the engine which is brand new and input by the shop cost us more money on top of it. It like nothing is actually covered under the 2 year 100,000 mile warranty. Also everttime my wife is in there she does not receive the military discount that used to be applied to both of our accounts on all vehicles. I have been very disappointed with the overall performance and quality of this place with in the last three months in particular. More
by thattaway5
November 02, 2024
They have been great, going out of their way one time to get the oi I needed for my truck. They have always been on time. get the oi I needed for my truck. They have always been on time. More
by randymarkert7
November 01, 2024
Mike was an amazing sales man. He was not your typical car sales man. very professional He was not your typical car sales man. very professional More
by buxtonkelley58
Employees Worked With
October 31, 2024
The service was great the only thing I wasn't impressed was there was a person in the check in office that was being screamed at by a customer unhappy with what he was charged and no one stepped up to help was there was a person in the check in office that was being screamed at by a customer unhappy with what he was charged and no one stepped up to help them deal with the situation. The employee was in tears and there were 4 other people in the office. No one stepped on to assist they just say there and never even looked up from their phones. More
by emtgerry
Employees Worked With
October 27, 2024
Easy to work with and pleasant experience. Provided upfront communication through whole buying sxperience. Vehicle as described on line Provided upfront communication through whole buying sxperience. Vehicle as described on line More
by rtmiller64
Employees Worked With
October 27, 2024
Yes the service fix the problem and after 1 month the engine light came back on engine light came back on More
by cesotoya
Employees Worked With
October 26, 2024
Very accommodating, and very thorough. They worked with my schedule, and made it work to my liking. They worked with my schedule, and made it work to my liking. More
by retupsdriver
Employees Worked With
