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Ken Garff Buick GMC
Ogden, UT
1,434 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers
Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,434 reviews
September 21, 2021
Had my car ready on time. Fixed it and showed a dial I wasn’t aware of wasn’t aware of More
by suessmiggy
Helpful September 21, 2021
I was very satisfied with my over all experience easiest time ever buying a vehicle time ever buying a vehicle More
by GUYSGLASS
Verified CustomerEmployees Worked With
September 20, 2021
I would recommend this dealer. This is the second vehicle I bought there, thanks for your service. I bought there, thanks for your service. More
by Alonso Sanchez
Employees Worked With
September 20, 2021
Took my truck in for a problem with the onboard gps. Specifically chose this dealer because this is a GMC Canyon and thought the dealer would be the expert in fixing this issue. They called me after a Specifically chose this dealer because this is a GMC Canyon and thought the dealer would be the expert in fixing this issue. They called me after a day or two saying it was all done and that there was nothing wrong other than that I needed to have onstar to make the system function . Completely false - onstar has nothing to do with the onboard self contained navigation system. After telling them that they went back to troubleshooting and eventually got things fixed after 2 +weeks of having my truck with no loaner offered and several parts installed that didn’t fix the issue. When I picked up the truck finally I asked which part it was they replaced - they simply read the repair order and when I asked what the part actually was no including mechanic - could tell me. Very disappointing to go to the expert and have to help them figure out what to do. I had to call several times to get updates on the cars status as well. More
by MSL
Employees Worked With
Crystal Allen
September 17, 2021
Went in for a oils service Change today . My appointment was at 9:15 am . When I arrive I was able to get checked in and my appointment was under way the staff as kind and helpful I received a video of the was at 9:15 am . When I arrive I was able to get checked in and my appointment was under way the staff as kind and helpful I received a video of the work on my car and was done and on my way. Timing of service was excellent. More
by Craycrayone1#
Employees Worked With
Brandon
September 15, 2021
Great experience. Fabulous car, helpful, informed salesperson. Nice detailing, and a free tank of gas! salesperson. Nice detailing, and a free tank of gas! More
by JHUDMAN
September 11, 2021
It was a great buying experience. But ever since we got it home it’s been one thing after another going wrong. Hoping that was can get it in and get it fixed ASAP. it home it’s been one thing after another going wrong. Hoping that was can get it in and get it fixed ASAP. More
by BILLYANDTESA08
Employees Worked With
Dusten Barnhart, Zach Bishop
September 09, 2021
Zach and his team are Rockstars! My wife and I were traveling from Washington to Arizona and had an ongoing troublesome issue with our GMC diesel rear its ugly head again. Zach went above and beyond th traveling from Washington to Arizona and had an ongoing troublesome issue with our GMC diesel rear its ugly head again. Zach went above and beyond the call of duty and took care of us! He worked closely with the service team and other advisers to get us resolved and on our way South. This is the way customer service should work! This dealership deserves a feather in it’s cap. I especially appreciated Zack Bishop for his desire to help and devotion to exceptionally high customer service. Zach listened very well, was compassionate and understanding, and took a personal interest in helping my wife and I. Thanks guys! More
by Mr. S
Employees Worked With
Zach Bishop
