Back

Ken Garff Buick GMC

Ogden, UT

4.4
1,435 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
Contact Dealership

900 W Riverdale Rd

Ogden, UT

84405

Directions

By Type

Showing 1,435 reviews

October 04, 2021

This service department has had my vehicle since Thursday its now Monday evening. No rental no nothing. Won't return calls. Just bs after bs excuses. This was my way to get my kids to school but they couldn' More

by Butterfy10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach Bishop
Oct 05, 2021 -

Ken Garff Buick GMC responded

Hello Butterfly10, Thanks for the review. It's important that our customers have a great experience at our dealership so I would like to personally look into this. We are trying to find your information in our system but nothing is coming up under "Butterfly10". Please email me directly at joeyb@kengarff.com so I can help resolve this issue. Thank you. General Manager Joey Burns

October 02, 2021

I didn't feel pressure to buy a car and when I asked them to show me a few comparison vehicles they looked them up very quickly and showed them to me with no bias. More

by possibly.insane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusten Barnhart
October 02, 2021

Left grease on the floor of my car. Left the passengers seat tilted all the way toward. Inaccurate tire wear recorded. Brand new tires, less than 50 miles on tires, yet rear tires, according to them, had w More

by vonisspencer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Stone
Oct 05, 2021 -

Ken Garff Buick GMC responded

Hello, Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! General Manager Joey Burns joeyb@kengarff.com

October 01, 2021

Great experience! Tenille was an awesome and friendly sales representative. Easy and fast process. Awesome! More

by Scr2ppy96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tenille Duessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

We had a great experience with Dusten. He helped get us a price that worked for us and wasn’t pushy and was very easy to work with. More

by clinthall801
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusten Barnhart
September 29, 2021

We are very happy with the service. Brent did an excellent job finding and tracking our Yukon. The paperwork was quick and they took good care of us. Thanks! More

by NMDECKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Walker
September 27, 2021

Service was excellent!stephen veeder made the car buying experience great.not pushy at all!will definitely do business with ken garff again! More

by mccowenmike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2021

Work on job done was good same problem as always ya don’t wash a black truck and then put it in the sun and let it dry!!!! More

by gvinutah
Recommend Dealer
Yes
Employees Worked With
Crystal Allen
September 24, 2021

Great customer service. Kept us updated throughout the entire process. Work completed timely. Easy drop off and pick up. More

by kathijcreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Allen
September 23, 2021

It is pretty easy to schedule an appt with Ken Garff. The techs are pretty fast and the time in shop is generally short. More

by aeroqe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer, Crystal Allen
...
61
...