Ken Garff Buick GMC Riverdale - Service Center

Great very professional Very friendly and helpful willing to accommodate my needs. Bought a 3 deal service. Enjoy ed the vis. Thanks Ken G. Will be back lots. Thought ful Very friendly and helpful willing to accommodate my needs. Bought a 3 deal service. Enjoy ed the vis. Thanks Ken G. Will be back lots. Thought ful And curtious. More

Maintenance They always seem to find something that costs $200 that needs changing with each visit. No visit for service other than maintenance has been less than They always seem to find something that costs $200 that needs changing with each visit. No visit for service other than maintenance has been less than $200. More

Good job well done! Scott was excellent and professional you need more service reps like him! He got right to the point with no b.s. unlike others I have felt with there Scott was excellent and professional you need more service reps like him! He got right to the point with no b.s. unlike others I have felt with there before. More

Teoair He was awesome. Answered all my questions. Friendly let me know prices and problems before proceeding with work. Liked the video of the work needing t He was awesome. Answered all my questions. Friendly let me know prices and problems before proceeding with work. Liked the video of the work needing to be done. More

Timing cover leak 08 buick enclave Trey kept us updated the whole time are vehicle was being worked on. It was a big job to be done so the time it took was on time. Trey kept us updated the whole time are vehicle was being worked on. It was a big job to be done so the time it took was on time. More

Good service My car started malfunctioning on me about 8 months after we bought it. Making appointments was easy enough however when I had questions about my warra My car started malfunctioning on me about 8 months after we bought it. Making appointments was easy enough however when I had questions about my warranty, no one called me back when they said they would. Grant was very nice and made sure my questions were answered and communicated the whole time. When the car took longer than expected, he made sure I had a loaner vehicle until my car was ready. I definitely recommend their car service and Grant is awesome. More

Done faster than expected Needed to have a key made when our only key fob got lost fishing. We had the car towed in, and a key that was expected to take half the day to get rep Needed to have a key made when our only key fob got lost fishing. We had the car towed in, and a key that was expected to take half the day to get reprogrammed was done in an hour and we got out for less than we were originally quoted! Great service! More

Great!!! Great customer service, great work, and great communication. The warranty on the job is great For as long as we own the vehicle. Great experience Great customer service, great work, and great communication. The warranty on the job is great For as long as we own the vehicle. Great experience all around More

Oil change Very pleasant experience. Service was completed on time and staff was friendly. The consistency of service and the consistency of staff treatment and Very pleasant experience. Service was completed on time and staff was friendly. The consistency of service and the consistency of staff treatment and expertise is very valuable. More

No communication I had to call over and over after many messages and even after they said they would call me back. They said they would get me a ride since I needed to I had to call over and over after many messages and even after they said they would call me back. They said they would get me a ride since I needed to be somewhere. No call for the ride, no ride was provided, and no call after to apologize. Doesn't matter that I called them multiple times because they didn't call back. They didn't update me on my car. They fixed a problem and then the check engine light came on days later. Took them days just to do a diagnostic and they still had to send me to someone else. The lack of communication alone is enough to make you not want to come back. They'll give you a free oil change though, like you really want to even come back. More