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Ken Garff Buick GMC Riverdale - Service Center

Ogden, UT

4.0
723 Reviews

723 Reviews of Ken Garff Buick GMC Riverdale - Service Center

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June 26, 2020

They are on par with most places to get an oil change. Although the soda and popcorn are a huge favorite. Plus the car wash is awesome too. More

by DENNYJUSTIN
Recommend Dealer
Yes
Employees Worked With
Alyssa Craythorn
June 20, 2020

Very thoughtful and courteous. I felt they were using their knowledge to give me the information I needed to make my best decision. Very good experience. More

by juandez1
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Owen, Grant Brubaker
June 18, 2020

Excellent service! Everything was quick and explained thoroughly! They sent videos of issues found and explained what everything meant. I will be using their services again. More

by sbroach6
Recommend Dealer
Yes
Employees Worked With
Grant Brubaker
June 14, 2020

NO SERVICE PERFORMED I have not been back to this location since I leased the car in October 2019. I do not know why this was sent to me and to fill out a form like this More

by ttittanns
Recommend Dealer
No
Employees Worked With
Jon Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dick Messerly
June 13, 2020

What should have been an hour in a half service (oil change) took a total of 6 hours (which 4 of those hours I waited in the lobby) I was the one that approached the service desk for an update, twice! B More

by Lynsy805
Recommend Dealer
No
Employees Worked With
Employees are not listed
Jul 02, 2020 -

Ken Garff Buick GMC Riverdale responded

Hi Lynsy805 - Thank you for taking the time to write a review. We want our customers to be 100% satisfied with their time spent at our dealership so I am sorry you had to wait that long for your car to be serviced. We do our best to be efficient while still providing quality services. If you have any questions or if there is anything I can do to make your experience better, please email me directly at joeyb@kengarff.com. Thanks! Joey Burns General Manager

June 12, 2020

Outstanding service. Timely and professional. The service was scheduled on the same day I wanted. The service was completed and contact was made with me to keep me posted on status. More

by jacksmik
Recommend Dealer
Yes
Employees Worked With
Crystal , Grant Brubaker
June 08, 2020

Professional and kept me informed during the entire repair process. Overlooked an issue, contacted me and corrected. Would do business again. First rate organization and personnel. More

by skrtime
Recommend Dealer
Yes
Employees Worked With
Grant Brubaker
June 05, 2020

The staff were great I came in for a oil change and it was done in about a hour The waiting area was clean I. More

by dsalmon93
Recommend Dealer
Yes
Employees Worked With
Grant Brubaker
June 04, 2020

Thanks for excellent service. I get an appointment when I need it. The service personnel are prompt and courteous. I have confidence in knowing my car is in top shape when I drive out. More

by dmarlofski
Recommend Dealer
Yes
Employees Worked With
Natalie Owen, Grant Brubaker
June 03, 2020

The service advisors have always been honest, friendly and efficient. They note any concerns and discuss them without being pushy or aggressive, Great place to have service work done. More

by PTL_HAGEN
Recommend Dealer
Yes
Employees Worked With
Grant Brubaker
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