Ken Garff Buick GMC Riverdale - Service Center

The service department is simply outstanding!!! They listen and are extremely courteous. I will definitely return to Ken Garff GMC. Gary was very helpful and personable. listen and are extremely courteous. I will definitely return to Ken Garff GMC. Gary was very helpful and personable. More

Worst service dept I've ever used!! Left my vehicle in horrible shape wouldn't recommend this service dept to anyone!! Very unfriendly service dept. horrible shape wouldn't recommend this service dept to anyone!! Very unfriendly service dept. More

My car runs better than it has since I bought it.. Fixing The problem with the turbo corrected everything I’d been complaining about for over 2 years. I thought the problem was the transmission. At a stop l The problem with the turbo corrected everything I’d been complaining about for over 2 years. I thought the problem was the transmission. At a stop light I’d push the gas down and it would about put me thru the windshield when it finally went forward. Even though check engine light did come on I feel the mechanic should have thought of the turbo as part of the problem after complaining about the jerking of the transmission for two years but because the check engine light didn’t come on I had to pay $1700 to get it fixed I feel it should’ve been fixed a long time ago. The mileage was 1300 miles over the warranty. I now left wondering what else is going to break down. Now too happy with how Zach handled the problem More

I really appreciate the complimentary pick up amd drop off of my vehicle as well as the video update when the car is done. Customer service was great! So kind and helpful. off of my vehicle as well as the video update when the car is done. Customer service was great! So kind and helpful. More

Zach and the Ken Garff team did a great job like always! They were able to get me in, diagnosed, fixed and back out quickly! Great job! They were able to get me in, diagnosed, fixed and back out quickly! Great job! More

Everyone that I had any interaction were great, Thoughtful, Kind and caring. I had most interaction with Zach Peterson . He was fantastic! I thank him and anyone else who took care of my Car . Thoughtful, Kind and caring. I had most interaction with Zach Peterson . He was fantastic! I thank him and anyone else who took care of my Car . I really liked the live Video!! More

Very impressed with GMC Riverdale and the quality service they provide! Crystal was fantastic and I even received a live video of works done! Thanks! they provide! Crystal was fantastic and I even received a live video of works done! Thanks! More

Don't own this vehicle anymore! No more emails! Don't own this 2017 GMC Canyon anymore! No more emails Please, please, please,please, and please! own this 2017 GMC Canyon anymore! No more emails Please, please, please,please, and please! More

I have had my vehicle repaired there 3 times. The first two were awesome but this last one was not. I was not kept informed of changes until I started calling. I have two issues I need to bring it back f two were awesome but this last one was not. I was not kept informed of changes until I started calling. I have two issues I need to bring it back for. It took 4 days longer than it was supposed to be there while I was paying for my own rental. More