Ken Garff Buick GMC Riverdale - Service Center

The whole crew is professional and customer orientated, and the use of texting to keep me informed was exceptional. I had a great experience and will definitely return! Job well done. and the use of texting to keep me informed was exceptional. I had a great experience and will definitely return! Job well done. More

I love Ken Garff! I've been treated awesomely... I'll I love Ken Garff! I've been treated awesomely... I'll definitely get my next vehicle from Ken Garff they've really done more for me than I expected I love Ken Garff! I've been treated awesomely... I'll definitely get my next vehicle from Ken Garff they've really done more for me than I expected and recommend them to anyone who is looking for a nice car and even nicer people. The service center people are wonderful and are very good at what they do! More

Love the staff! friendly service very good quality service no wait for the vehicle to be seen would recommend this place to all my friends and family members service no wait for the vehicle to be seen would recommend this place to all my friends and family members More

Your front desk reps were great! However your mechanic could have been better and more careful leaving a quite big scratch on the left rear panel. could have been better and more careful leaving a quite big scratch on the left rear panel. More

I had to reset my oil back to 100%Also strong odor of I had to reset my oil back to 100% Also strong odor of oil and gas in the car Gear shift had oil and gas on it I had it on my hands I had to reset my oil back to 100% Also strong odor of oil and gas in the car Gear shift had oil and gas on it I had it on my hands More

I will not return to a Ken Garff location again. Especially the Riverdale Buick. They replaced my fuse box in June and when it malfunctioned they didn’t honor the GM parts 12 month warranty because Especially the Riverdale Buick. They replaced my fuse box in June and when it malfunctioned they didn’t honor the GM parts 12 month warranty because I didn’t get the battery replaced with them. I didn’t replace the battery at all because once the fuse box was replaced it tested good. They were rude and disrespectful. I took my car to Young Buick in Layton and they replaced it no problem because it was still under warranty. And they replaced the battery too because when I picked my car up from Ken Garff they messed with the battery which then killed my radio and navigation center. Young said It didn’t matter that the nut was loose like Ken Gaff said.Terrible people to Work with. I’m staying with Young Automotive now. More

We have been having Ken Garff GMC service our Chevy Impala for the past 8 years (since we bought our GMC pickup there.) They always have the service done in a timely manner and always check for possib Impala for the past 8 years (since we bought our GMC pickup there.) They always have the service done in a timely manner and always check for possible issues that might need fixing. We don’t always have time to fix them at that moment but appreciate the heads up. Zach was especially helpful today! More

I not even sure how to rate you. My truck came in for body work for what was supposed to be an 8 day repair. Come this Monday it will be a month and my truck still isn’t done. One issue after another. Th body work for what was supposed to be an 8 day repair. Come this Monday it will be a month and my truck still isn’t done. One issue after another. The CSR is great, I am not upset about her or her communication. I just don’t understand why so many issues. I am loosing my patients with this process and doubt I would use you again. The last time I got a truck repaired with similar damage the company I used had it done when they said they would. I think my truck keeps going to the end of the line with every issue. The issues seem simple and easy to solve so I struggle with the timing of repair. I was was promised an update yesterday when I stated I must have my truck by Friday. And now nothing?? I know your shop is busy but come on! Really I used you because you were recommended by Allstate. I am starting to think that was a mistake. More

Sorry, But I did not buy a vehicle from you. You are asking me too write a review on something that I was not involved in. Thanks, Bryan asking me too write a review on something that I was not involved in. Thanks, Bryan More

We had to keep checking to see if the vehicle service was done. No one advised us when the service was complete and we could leave. done. No one advised us when the service was complete and we could leave. More