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Ken Garff Buick GMC Riverdale - Service Center

Ogden, UT

3.9
723 Reviews

723 Reviews of Ken Garff Buick GMC Riverdale - Service Center

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March 16, 2021

Courteous and great commuication on services required. My go to dealership for repairs and maintenance done right on my wife's Buick LaCrosse. Very satisfied. More

by Rncpps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Allen
March 16, 2021

My experience while getting my car serviced was very good. I just waited in the waiting room which was comfortable and was able to get back on the road soon. More

by jwhittaker3550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Arreola
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2021

I was please with the service I received, professional and done in a timely manner, I will bring my vehicle back for its routine services. More

by rjmcvay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Allen
March 09, 2021

Made an Apt. 2weeks in advance. they had the jeep for 3days !just for diagnostic. The jeep wasn't touched for 2 days ! Totally Disappointed More

by BULLY280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Peterson
Apr 12, 2021 -

Ken Garff Buick GMC Riverdale responded

Hello, Thank you for taking the time to leave a review for our dealership. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you! General Manager Joey Burns joeyb@kengarff.com

March 09, 2021

Great service, very friendly and the job is completed in a timely manner. Crystal did a great job about keeping me informed on how the service was going and with any updates. More

by fuss67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Allen
March 07, 2021

Your service department has been taking excellant care of our 2009 Saturn for years and everyone has always been very friendly, they always explained the work needed to be done and what repairs they did. Now More

by JLO84067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2021

I have found everyone in the service department to be very friendly and totally professional. They communicated well during my past service visits and kept me updated along the way. More

by LarryH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Owen, Crystal Allen, Zach Peterson
March 03, 2021

I have been taking my Encore here since I bought it and I have always received great service. I truly appreciate everything you do for me each time I come and visit. More

by NANNING_JO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Craythorn, Crystal Allen
February 24, 2021

I was warmly received, checked in and invited to go to the waiting room where I enjoyed a cup of hot chocolate. When the service was completed I noticed that my van and been washed and vacuumed. More

by monteanderson37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Allen
February 23, 2021

I received Fast and good service. I really liked the video that was sent as they serviced my vehicle. I like that Ken Garff will shuttel me to work and then when my car is ready they pick me up to take More

by SNEWMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Allen, Zach Peterson
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