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Ken Garff Buick GMC Riverdale - Service Center
Ogden, UT
723 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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723 Reviews of Ken Garff Buick GMC Riverdale - Service Center
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September 02, 2021
We always receive great service and truly feel valued! We are usually in and out pretty quickly. They are very knowledgeable and help us understand how our vehicle is doing. are usually in and out pretty quickly. They are very knowledgeable and help us understand how our vehicle is doing. More
by chelsea_garcia19
Verified Customer
September 01, 2021
Will and Crystal in the service department were great! They kept me informed of what was going on with the truck as far as timing, parts availability, etc. I received a video inspection of my truck and They kept me informed of what was going on with the truck as far as timing, parts availability, etc. I received a video inspection of my truck and a text message when it was ready for pick up. I would definitely recommend Ken Garff. More
by colton8
September 01, 2021
My wife took her 2008 Enclave in for service she was told there was an oil leak on the timing cover estimated cost 2,000. When I came to the shop the technician told me it was a slight leak. When he took me there was an oil leak on the timing cover estimated cost 2,000. When I came to the shop the technician told me it was a slight leak. When he took me back to look at it he changed and said he didn’t believe it was an issue. I see this as deceitful. This is the second and last time I will allow you shop to do anything other than an out change on any of my vehicles. More
by ewilli5561
Employees Worked With
Crystal Allen
August 31, 2021
People there was nice and did not take as long as I thought it would. Got in the truck it was clean and in better shape that when i brought it to them. Great service center. thought it would. Got in the truck it was clean and in better shape that when i brought it to them. Great service center. More
by garymiller0
August 30, 2021
From the original purchase of my new 2021 GMC Denali truck to this first service, these folks have done a tremendous job earning my loyalty. Thank you to Bill in Sales, Crystal in Service, and all the f truck to this first service, these folks have done a tremendous job earning my loyalty. Thank you to Bill in Sales, Crystal in Service, and all the folks behind the scenes! Jim More
by JIM1RCHECK
August 28, 2021
I tried to contact my service writer a couple of times via the number provided but he didn't get back to me. I never found out what caused my battery to explode in such a new vehicle and need to know so w via the number provided but he didn't get back to me. I never found out what caused my battery to explode in such a new vehicle and need to know so we can avoid it in the future. Also, I don't believe I received my full discount. 30% of $309 is not $25. I would like both of those things taken care of, thank you. More
by ksstanton8
Employees Worked With
Crystal Allen, Zach Bishop
August 27, 2021
Top Notch!! Super nice and efficient. Great listeners are hard to come by these days! They took great care as always and got me done fast. Thanks. hard to come by these days! They took great care as always and got me done fast. Thanks. More
by BACREE62
Employees Worked With
Other Employees :
Karen Jacobsen, Yenia Cobian, Crystal Allen, Zach Bishop
August 21, 2021
Vehicle was not ready for customer when given back it was not cleaned off body panels were not aligned and interior panels and seals were not installed properly. Second time manager made sure car was ready not cleaned off body panels were not aligned and interior panels and seals were not installed properly. Second time manager made sure car was ready to be returned to the customer. Work quality was much better. More
by jnewland69
Employees Worked With
Dustin (Body shop), Valerie (Body Shop)
