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Ken Garff Buick GMC Riverdale - Service Center
Ogden, UT
723 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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723 Reviews of Ken Garff Buick GMC Riverdale - Service Center
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March 30, 2022
Very nice Great experience wonderful lube technicians I didn't have time for a radio update so we postponed it not a problem didn't have time for a radio update so we postponed it not a problem More
by BRIANN3
Verified Customer
March 24, 2022
Great service for 03 Silverado 6. 6. Started job on time and completed when stated. the rest of the day following service corresponded to plan!! 6. Started job on time and completed when stated. the rest of the day following service corresponded to plan!! More
by JB19
March 23, 2022
I was told that I would have to live with the problem with my Acadia, the cruse not being reliable. I traded it for a Mazda and that will be my last GM auto. with my Acadia, the cruse not being reliable. I traded it for a Mazda and that will be my last GM auto. More
by FISHERBI
March 14, 2022
I take all of my vehicles to Ken Garff for Service. Will and the team there are outstanding. I really appreciate the communication and friendliness there. I have never been disappointed. Will and the team there are outstanding. I really appreciate the communication and friendliness there. I have never been disappointed. More
by colton8
March 14, 2022
I purchased a used 2018 Subaru last JUne. I was not told it had been in a wreck. Found out when I bot new tires from Big O who could not align the rear passenger tire. I told Jon and he took I was not told it had been in a wreck. Found out when I bot new tires from Big O who could not align the rear passenger tire. I told Jon and he took the car into your service twice. I was told it was fixed. I thought it was fixed but a month ago I picked up a nail in that tire. And replaced with a new one at Big O but they couldn’t get it aligned. So I got s second opinion from Les Schwab. Same answer but said they could fix it. Cost me $365.00. Went into Jon when I took the care in for oil change and explained my experience. He made no offer to make it right. I have always had a positive feeling toward Ken Garf Sales. It never crossed my mind that you would sell me a damaged car and not tell me about it. Your service dept didn’t know how to fix it but alegded it was corrected and aligned. But it wasn’t. So really service at Ken Garf certainly did not meet my expectations. More
by ROYMECHAM
March 10, 2022
As usual, the tech did not take the time to read and understand the work order description of my complaint. I had to ask what they checked when looking at the issues I reported. Once he figured out what understand the work order description of my complaint. I had to ask what they checked when looking at the issues I reported. Once he figured out what he was to look for he did fix the problem. As usual there is grease on my floor mats and door panel. Somethings just never change. Don't know why they can't keep service writers, new group everytime I go in. Glad I purchased a GMC I only have to go in once every couple years at the most. Just don't need the agreevation. More
by scott_jm9
Employees Worked With
Brandon Stone
