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Ken Garff Buick GMC Riverdale

Ogden, UT

4.4
1,515 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,515 reviews

October 04, 2020

Honestly this is the second time I have sent my Chevy Cruze in for two codes and the mechanics have no answers!!! Waste of money!!!!! More

by seanp3030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grant Brubaker
Oct 06, 2020 -

Ken Garff Buick GMC Riverdale responded

Hi there - From what our service managers say it sounds like you didn't have them diagnose anything during your first visit. You brought them parts requesting you install them, which they did do. They diagnosed your two codes during your second visit in which you had a vehicle running rich code and a turbo underboost. They told you to fix the rich code and they had to replace an ignition pigtail, and recheck it. They explained to you that the rich code could also cause the turbo code so they needed to fix that and after replacing the pigtail, the turbo code came back on. They told you it needs a turbo but you declined. If there is anything that is unclear about this please reach out to us and we can talk. Thank you.

October 03, 2020

Zach and the Ken Garff team did a great job like always! They were able to get me in, diagnosed, fixed and back out quickly! Great job! More

by Ltlmule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Peterson
October 02, 2020

Everyone that I had any interaction were great, Thoughtful, Kind and caring. I had most interaction with Zach Peterson . He was fantastic! I thank him and anyone else who took care of my Car . More

by kenbecraft
Recommend Dealer
Yes
Employees Worked With
Grant Brubaker, Zach Peterson
September 29, 2020

Very impressed with GMC Riverdale and the quality service they provide! Crystal was fantastic and I even received a live video of works done! Thanks! More

by Toyota For Life!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Allen
September 26, 2020

Don't own this vehicle anymore! No more emails! Don't own this 2017 GMC Canyon anymore! No more emails Please, please, please,please, and please! More

by RHOUSLEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Brubaker
September 26, 2020

I purchased in January and it was very fast, wasn’t there all day long. I recently had something come up and they were very helpful in solving my problem for me. More

by M-solomon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jacoby
September 25, 2020

I have had my vehicle repaired there 3 times. The first two were awesome but this last one was not. I was not kept informed of changes until I started calling. I have two issues I need to bring it back f More

by abodily59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo in the Body Shop
September 20, 2020

They take such good care of my vehicles. Crystal really went above and beyond for this service. I will be forever grateful to her! Thank you!! More

by brookschill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Allen
September 19, 2020

In and out in about one hour. Defective battery replaced after OnStar notified me of an issue with the battery. Happy with the service dept. More

by buckalew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Brubaker
September 19, 2020

We had a wonderful experience! Brent Walker was knowledgeable, and friendly! The entire process was fast. We would recommend anyone come buy a car from him! More

by cheeks816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Walker
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