Ken Garff Buick GMC Riverdale

Bill was great to work with got it all handled in a timely manner was a great experience , hope to enjoy the new ride . Thank you timely manner was a great experience , hope to enjoy the new ride . Thank you More

This is sr one vehicle we have bought using Bill Acree which both times was very much pleasant . Odds are will buy a third from Bill which both times was very much pleasant . Odds are will buy a third from Bill More

I love the car. I just have a complaint about the wipers. I texted the salesman to ask if he could fix it. No reply... I texted the salesman to ask if he could fix it. No reply... More

Everything went very well. I went in just to look around and ended up with a new truck. My salesman brent turned me on to a different truck than I was looking at.. great call. Brent listened to me which in and ended up with a new truck. My salesman brent turned me on to a different truck than I was looking at.. great call. Brent listened to me which in this day and age is hard to find More

I have been using this dealership since its purchase from Petersen Motors.Prior to that I used the Petersen Motors dealership for many years. I have usually been completely satisfied with the attention given Petersen Motors.Prior to that I used the Petersen Motors dealership for many years. I have usually been completely satisfied with the attention given to my needs. More

Scheduled an appointment, had the confirmation and showed up on time. When I arrived they had no record of my appointment. Said they could do it anyhow with no issue. After 3 hours I texted asking if it was up on time. When I arrived they had no record of my appointment. Said they could do it anyhow with no issue. After 3 hours I texted asking if it was almost done. I received no response and so then went to the dealership. It hadn’t been touched, even though every single car in front and behind it had been serviced. Very disappointing as it caused a hassle due to my ride availability. More

Excellent, the very best! Most friendly and without a doubt the best job. They always kept me informed on progress they were making!! Will never go anywhere else. doubt the best job. They always kept me informed on progress they were making!! Will never go anywhere else. More

Excellent customer service. Professional and courteous sales staff. A great experience. I changed from another GMC dealership after experiencing your higher level of personal care. We now have 3 GMC ve sales staff. A great experience. I changed from another GMC dealership after experiencing your higher level of personal care. We now have 3 GMC vehicles. We bought our newest GMC from Ken Garff and the experience was so different. I had developed a special hatred for car dealerships over the years but deemed it a necessary burden I had to endure. This purchase was amazing. Your staff even guided us through features on our other vehicles we purchased elsewhere. Your Service Staff are the most informative and personable service department I have ever dealt with, in any dealership, of any brand. Keep it up. What a refreshing and different experience. More

Chad provided excellent customer service from the time we came in contact with him. He made the buying process easy, stress free and dare I say enjoyable. Not a word I usually associate with the car buying came in contact with him. He made the buying process easy, stress free and dare I say enjoyable. Not a word I usually associate with the car buying experience. We got a great pre-owned car at a fair price and would recommend this dealership and especially Chad to anyone looking to purchase a vehicle. More

Sales rep was awesome. I have a fleet of vehicles had arrange with salesman to get front swing arm fixed brought truck in twice they keep it for four days each time ordered wrong part it’s been a month a arrange with salesman to get front swing arm fixed brought truck in twice they keep it for four days each time ordered wrong part it’s been a month and still not fixed great place to buy vehicle but I won’t b giving the service shop my business More