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Ken Garff Buick GMC Riverdale
Ogden, UT
1,437 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers
Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,437 reviews
December 24, 2023
I had brought the car in because the front passenger seat wouldn't come back up after I reclined it. The back had been left off, and it was unplugged after my son unsuccessfully tried to fix it. Your techs s wouldn't come back up after I reclined it. The back had been left off, and it was unplugged after my son unsuccessfully tried to fix it. Your techs said the only problem was it was unplugged. They plugged it back in, but didn't bother putting it back together or anything else, and charged me $160. I think it was a major rip off. More
by grannyjoy
Verified CustomerEmployees Worked With
December 23, 2023
Your service was easy, efficient, quality service. Your employees were friendly, helpful, and informed. Thank you for working on my Nissan Leaf. It is my "Baby" and I appreciate your careful repair Your employees were friendly, helpful, and informed. Thank you for working on my Nissan Leaf. It is my "Baby" and I appreciate your careful repairs after my accident. More
by stephanieimoore
Employees Worked With
Other Employees :
Karen Jacobsen, Zach Bishop
December 22, 2023
did an oil change. was flawless. i had an apppointment at 4:30 pulled the truck right in and took care of business. staff was friendly and nice. was flawless. i had an apppointment at 4:30 pulled the truck right in and took care of business. staff was friendly and nice. More
by briancarlson13
Employees Worked With
Zach Bishop
December 20, 2023
Stephen and Bill were great to work with and kept us up-to-date with regard to the production of our vehicle. They were also great when our vehicle was delivered and Stephen was very helpful through th up-to-date with regard to the production of our vehicle. They were also great when our vehicle was delivered and Stephen was very helpful through the vehicles’ infotainment system set-up. More
by kandjfry
December 20, 2023
The process was easy and no hassle. I came in from out of town and was able to process the paperwork quickly and get on my way I came in from out of town and was able to process the paperwork quickly and get on my way More
by thomas1hargrove
December 16, 2023
Thank you Bill and John for helping me get into my new acura I appreciate the help from you and your team to make it happen !!!! acura I appreciate the help from you and your team to make it happen !!!! More
by styles9lifes
December 14, 2023
My experience with Hyrum was for the most part very good. My issue is with the person that I was told would go over the "legal paperwork" Not sure what his name was but all he did was try to sell extended w My issue is with the person that I was told would go over the "legal paperwork" Not sure what his name was but all he did was try to sell extended warranties. His approach was high pressure and assumed that I have not looked into warranties available from dealers or the internet. His comments like "you sure don't want to take care of your car do you". He assumes that I did not check with my insurance before I purchased. His demeanor was offensive and rude. After I declined to purchase, he rushed out of his office and did not go over any paperwork. Hyrum had to complete the paperwork. It is unfortunate that that kind of selling is still a part of the automobile experience and that contributes to why car buying has a poor reputation. More
by mark.meents12
Employees Worked With
December 14, 2023
Had car in to have vacuum hose changed which I already had purchased. Cost 170 $ for a 10 minute job . They said I needed a tune up. So I said yes . They put the wrong sparkplugs in and blew up my motor had purchased. Cost 170 $ for a 10 minute job . They said I needed a tune up. So I said yes . They put the wrong sparkplugs in and blew up my motor . They did replace motor with a USED motor . Drove it 20 minutes engine cuts out . Also while they had it the aircondisioner only blew hot air . Told me it would cost 1145 $ to fix . Took it to different shop and only cost me 450$ to fix . They overcharge , technicians don't know what they are doing and their service people are rude . We will never give them any of our business again . More
by GREGRAYALLEN65
December 12, 2023
I flew in from out of state to make the purchase and was very pleased there was no hassle in the transaction and everything was set up upon my arrival. Since I am taking the vehicle out of state, I had no n very pleased there was no hassle in the transaction and everything was set up upon my arrival. Since I am taking the vehicle out of state, I had no need to review other on site services. More
by thomas1hargrove
