Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Buick GMC Riverdale
Ogden, UT
1,467 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers
Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,467 reviews
July 12, 2022
With new process I had to verbally order a vehicle and it arrives missing things I had requested I.E ELECTRONIC telescoping and positioning steering wheel as well as black fender flares instead of body color arrives missing things I had requested I.E ELECTRONIC telescoping and positioning steering wheel as well as black fender flares instead of body color. More
by ccobler
Verified CustomerEmployees Worked With
Other Employees :
Karen Jacobsen, Dusten Barnhart, Zach Bishop
July 11, 2022
I have already tried send in one survey about my visit , and I do not think that it went , because it never said anything about ending the survey. I had a very terrible time trying to get my car serviced, and I do not think that it went , because it never said anything about ending the survey. I had a very terrible time trying to get my car serviced, and I had made an appointment, and was there at the time of the appointment, and 2 hours later the car was still sitting outside the work area, with the work not even started. The person in the service service Office said she would see what wa going on, and told me to return to the waiting area, and she would let me know whet was the problem. i waited another 10 minutes without hearing any thing, so I went back to the service office and she was sitting there, and told me they were now working on the car. I had already told them that I had an appointment that they were keeping me from being on time for that. The Service Manager came in the office and told me that they were short of help. I Told him they should have taken that into mind when they made the appointment, I think that a organization like Kenn Garff, who prides them selves as being a High Service Company, in this case did not even get close to a "Good Service Company". I have been a customer of this location for many years. and this is the first time that I have been treated like this. And I told them so at the Time, and that did not seem to bother them at all. More
by Hancock.larry
Employees Worked With
Zach Bishop
July 10, 2022
I have had my vehicle serviced for over 9 years at Ken Garff Buick GMC and their service has been outstanding! With the new online updates allowing me to see what the mechanic is seeing and overall care Garff Buick GMC and their service has been outstanding! With the new online updates allowing me to see what the mechanic is seeing and overall care I have received I would highly recommend them to anyone. Service is always timely, More
by FAMILYSHEPHERD
Employees Worked With
Brandon Stone
July 08, 2022
I worked with Dawson Shaw and Bill Acree on ordering a new vehicle. They were very knowledgeable about the process and setting expectations on the timelines as well as when the truck arrived, walking me t new vehicle. They were very knowledgeable about the process and setting expectations on the timelines as well as when the truck arrived, walking me through all the details and nuances that have been updated. It took a long time to finally receive the vehicle, but that was on the manufacturer side, not the dealership. More
by Jon
July 07, 2022
The sales associate we worked with, Dawson Shaw was absolutely great to work with. He went above and beyond to insure we received the best deal possible on the 2021 GMC Duramax we wanted. I would highl absolutely great to work with. He went above and beyond to insure we received the best deal possible on the 2021 GMC Duramax we wanted. I would highly recommend him for any vehicle purchase you may be considering. More
by wade839
Employees Worked With
Dawson Shaw
July 06, 2022
No beating around the bush. No lying straight forward antics. Typical dealership setting but more engaging, friendly staff. No lying straight forward antics. Typical dealership setting but more engaging, friendly staff. More
by JWBEN74
July 05, 2022
Thank you for helping me keep my vehicles tip top! ! All the peeps at KenGarff are awesome and trusted by my family! There’s so much to worry about these days, at least I don’t have to worry about ! All the peeps at KenGarff are awesome and trusted by my family! There’s so much to worry about these days, at least I don’t have to worry about transportation, Will , Ron and the rest of the service department take care of that for us!! Again, thank You!! More
by BACREE62
Employees Worked With
Other Employees :
Brent Walker, Dawson Shaw, Dusten Barnhart, Zach Bishop, Brandon Stone, Blake Donaldson
July 02, 2022
They were very good and kept me informed with the progress of the build, when it was delivered they were very good at explaining the operation of the vehicle. progress of the build, when it was delivered they were very good at explaining the operation of the vehicle. More
by DEBRA_KAWAGUCHI
July 02, 2022
Great experience. Everyone was really helpful and friendly. Most importantly, I did not feel pressured and it was a very positive experience. I would highly recommend Everyone was really helpful and friendly. Most importantly, I did not feel pressured and it was a very positive experience. I would highly recommend this dealership! More
by krissam
June 30, 2022
Appointment for 1pm, checked in with Brandon. We were told the recall service would take 3 hers as the truck engine needed to cool so the recall service could be done. 4pm & pickup was still sit We were told the recall service would take 3 hers as the truck engine needed to cool so the recall service could be done. 4pm & pickup was still sitting in the sun where we parked it in the service line. Spoke to Brandon at 5pm. Brandon said they were going to TRY to have it out by the time they closed at 6pm. Brandon was asked if we could be taken home and brought back tomorrow. Brandon said that was not possible. Vehicle was finally taken into the work bay & put on the hoist. Spoke to the Sales Manager and he said he would check but there was not much he could do because it was not his dept. It is 5:20pm. No contact from the Service Dept as to the status. More
by Ronandfae
Employees Worked With
Brandon Stone
