Ken Garff Buick GMC Riverdale

I appreciate the video the tech takes in the service department to explain the diagnosis of the vehicle. department to explain the diagnosis of the vehicle. More

Dealership is willing to take the time to make the experience of buying a new vehicle pleasant experience of buying a new vehicle pleasant More

Our experience was excellent! We had the pleasure to work with Bill. He was very kind, knowledgeable, respectful and was awesome to work with! The team at Ken Garff GMC Riverdale We had the pleasure to work with Bill. He was very kind, knowledgeable, respectful and was awesome to work with! The team at Ken Garff GMC Riverdale were all great! I recommend going there for your next vehicle! More

Shawn was awesome! !!!! Perfect communication and explained all of the work that was performed. Highly recommend. !!!! Perfect communication and explained all of the work that was performed. Highly recommend. More

Dropped truck off for a sensor update, picked it up and someone's gas station fountain drink was in there... not our drink. someone's gas station fountain drink was in there... not our drink. More

Very nice, helpful , and welling to do what they could to get in to a car get in to a car More

I visited the service department for an engine light. I told the staff what the reason for the light was and asked to get my supposed extended bumper to bumper warranty to cover it. They quoted me a wors I told the staff what the reason for the light was and asked to get my supposed extended bumper to bumper warranty to cover it. They quoted me a worse case diagnostic cost that I would pay if for some reason the warranty wouldn’t cover it. Well long story shortened - warranty didn’t cover much of anything and so the diagnostic of exactly what I told them was the problem was charged to me. The cost was $40 more than quoted and I asked why and they said it was “shop materials” so even though no materials were used they said they always charge this and said “everyone charges this” - which is dishonest and them not doing what I asked with the warranty first is pathetic as well. That alone warrants a 1 star but then I go to my truck and there are 2 dings in the door - obviously from something someone was carrying with the. In the shop (maybe this is the “material” I was charged for). I questioned them about the dings and of course they denied it.. STAY away from this dealership - terrible !!!!! More

Great car buying experience! Zach Brodis is, hands down, THE BEST in the business! Looking forward to working with Zach and the team for our next purchase! Zach Brodis is, hands down, THE BEST in the business! Looking forward to working with Zach and the team for our next purchase! More

Mike is a good salesman but the dealership has not follow thru on their obligations we are still waiting on this matter thru on their obligations we are still waiting on this matter More

I buy far too many cars and have experienced a wide spectrum of scenarios. I was looking for a specific car and it showed up in Utah @ Ken Garff Buick-GMC (I’m in OHIO). My trepidation with buying a spectrum of scenarios. I was looking for a specific car and it showed up in Utah @ Ken Garff Buick-GMC (I’m in OHIO). My trepidation with buying a car sight unseen was completely eliminated thanks to ZACH SIMPSON. In an effort to avoid writing a book about Zach & my experience with him, I will summarize with one word, INTEGRITY! In my exchanges with Zach he mentioned the “Golden Rule.” If you want to experience the best buying experience, put Zach at the top of your contact list!! He will provide you a “Golden Rule” experience! More