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Ken Garff Buick GMC Riverdale

Ogden, UT

4.4
1,466 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,466 reviews

March 20, 2023

Have always had a good experience with KG Riverdale, recently Merissa in the service department was excellent. When our platinum extended warranty was being denied for a transmission, she worked with th More

by MJBRAUCHER
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merissa Cook
March 19, 2023

Shauni was a great help! Open communication and timely responses, she really made this whole thing feel a lot smoother. I really appreciate that she addressed all my concerns More

by ashlyndumond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauni
March 17, 2023

Very satisfied Stephen was on top what I wanted, he work very efficient to make sure I was happy would highly recommend Ken Garff of Riverdale More

by lannetteowen5864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawson Shaw, Kara Campbell
March 16, 2023

Justin kept me informed on the progress of work on my car. Very professional . Always answered whatever questions I had. More

by nelsonrh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
March 14, 2023

Sales person was very friendly and attentive. The only complaint that I have is that the per sale vehicle inspection did not catch the missing mounting hardware from the factory on the running bo More

by vanausdal18
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Bill Acree
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2023

They lied about the model of car to my bank to get the value up high enough to get a approval on my loan application. They claimed that my car was a BMW z3m series and it is only a z3. Now I can’t sell my More

by tom69jenni72
Recommend Dealer
No
Employees Worked With
Stephen Veeder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Will Arreola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Brodis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Ken Garff Buick GMC Riverdale responded

Hello, Thank you for bringing this to our attention. We apologize that you've had a frustrating experience with our dealership, and your review has been relayed to the appropriate team members to look further into the situation. In the meantime, please feel free to contact our team directly. Thank you. Joey Burns, General Manager joeyb@kengarff.com

March 12, 2023

Merissa was amazing with all that she put forth to attempt to find a much needed part for my truck. She frequently contacted to keep me and informed with the latest info regarding my truck. I was ve More

by blwayment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merissa Cook
March 11, 2023

Everything was a normal every day service. I like when they were finished they sent a video going over what they had done. They changed the oil and didn't reset it in the car. Oops! More

by ajsconst801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Bishop, Kara Campbell, Merissa Cook
March 11, 2023

No hassles or pressures. The sales specialist I worked with was well experienced and people friendly. More

by reidc1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2023

Amazing people n very tidy dealership. Bought out of state n they made sure everything was ready when I got there. Car was exactly what they advertised it as. In n and out in less than an More

by michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tenille Duessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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