Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Buick GMC Riverdale
Ogden, UT
1,466 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers
Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,466 reviews
April 20, 2023
This experience was great. I would recommend bill to anyone I know that is looking to buy a GM. I would recommend bill to anyone I know that is looking to buy a GM. More
by rothompson
Verified Customer
April 12, 2023
Dealership was very easy going. No pressure. Answered all our questions. Informative. All in all it was a good experience. No pressure. Answered all our questions. Informative. All in all it was a good experience. More
by afinnerty79
Employees Worked With
April 08, 2023
I have serviced my car with Ken Garff Buick for about 10 years now and I have found they are the best service department I have ever worked with. I really appreciate the timely video from the mechanic show years now and I have found they are the best service department I have ever worked with. I really appreciate the timely video from the mechanic showing the work needed to be done or the work that was accomplished. I have found their work accurate and fast. thank you Bruce Shepherd More
by FAMILYSHEPHERD
Employees Worked With
Merissa Cook
April 04, 2023
Terrible experience when I bought my truck here. It was all good until Brent Walker told me the truck had a specific option I was looking for. He said it had it. It didn’t. Then he said he would mak It was all good until Brent Walker told me the truck had a specific option I was looking for. He said it had it. It didn’t. Then he said he would make it right. He didn’t. I have the voicemail saying he was working on making it right. He never did. Never trust the dealership to follow through and make things right after the purchase. They managed to lose a second time buyer. It’s too bad because they’re so close and our family is young and now we need to find a new dealership. Just waiting for the auto reply as usual. Really no need to reply because you’ve had plenty of time to fix it. More
by rjhess1776
March 23, 2023
For the first oil change, I got home and had oil dripping all over my cement in my garage. They didn't wipe off the spilled oil from the undercarriage of my vehicle. all over my cement in my garage. They didn't wipe off the spilled oil from the undercarriage of my vehicle. More
by tdonoviel
Employees Worked With
Unknown
March 21, 2023
I took my 2022 pickup in to have the steering wheel and front and back heat modules installed that were missing. Both modules were installed but only the steering wheel one worked. The heated /cooled seats front and back heat modules installed that were missing. Both modules were installed but only the steering wheel one worked. The heated /cooled seats did neither. I was able to bring it in a couple of days later and the tech found that the module did not work. It was replaced and I left the dealership with it functioning. I don’t know if it was checked at installation or it died before I picked up my vehicle but it is kind of disappointing that after waiting almost a year after I bought it that I had to make two trips to get something that works. I am glad that Ken Garff GMC was able to fix it though. More
by aeroqe
Employees Worked With
Zach Bishop, Merissa Cook
