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Ken Garff Buick GMC Riverdale

Ogden, UT

4.4
1,466 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,466 reviews

July 20, 2023

Overall very pleasant buying experience. I didn't fell pressured to purchase typical dealer add-ons. While there were a couple of communication hiccups, they were resolved quickly. I would r More

by d.l.robinson.sr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tenille Duessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 14, 2023

We arrived pretty late in the day because myself and my husband work but Dustin was very willing to stay and help. He wasn’t pushy but when I was ready to buy me car he sprung into action! He was very prof More

by jadelhensley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dusten Barnhart
Jul 24, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

July 07, 2023

So far the car runs well and I'm glad to report that. Thank you. More

by bwm100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merissa Cook
Jul 13, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

July 01, 2023

Everyone was very helpful and friendly. The whole experience was positive and I’m loving my new truck! More

by libbybuilders
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

June 30, 2023

We had a great experience. Our Sales Rep was very knowledgeable and we would recommend to anyone we know! More

by Kiernan.jager
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Brodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

June 29, 2023

Good attention and concern for having a good purchase and satisfaction with my new car More

by Leonardo seguel
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chad Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Meredith, Travis Felt
Jul 13, 2023 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review, Leonardo! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

June 24, 2023

Good service but parts are missing from the vehicle and they should have checked that and fixed it before listing it for sale! We only found out after we got the vehicle home. I contacted them but nothing More

by sdwildone2005
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zach Brodis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Meredith
Jun 26, 2023 -

Ken Garff Buick GMC Riverdale responded

Hello, Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you. Joey Burns, General Manager joeyb@kengarff.com

Jun 27, 2023 -

sdwildone2005 responded

I was told by your parts department that the piece that is missing parts cost 1600.00 and that I would have to pay for it. That should have been replaced before the vehicle was sold. We also only received one key fob and most vehicles come with two, so that is another expense i was not expecting.

June 22, 2023

They did an oil change and checked my emissions at quickly and at good price. More

by footeterry
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Thank you.

June 22, 2023

Travis was a great sales person, easy transaction, The managers in the sales office up front could do better. More

by rogerp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Felt
June 22, 2023

I am very happy with your service department. Zach took care of me and all of my concerns. I will be back and I will speak well of your business. More

by miller_pa
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zach Bishop
Jun 22, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

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