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Ken Garff Buick GMC Riverdale

Ogden, UT

4.4
1,465 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,465 reviews

November 04, 2024

They are always great Customer service etc. I always like the video they send when they are working on my vehicle, it is always nice to what they do. More

by lisa.r.sanchez1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cami Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 04, 2024

I have been researching heavy duty trucks for over a year, looking for the right vehicle to meet our needs and really appreciated all of the help from our salesman, Bill all the way through the process. More

by nyorgster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac
Nov 05, 2024 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

November 02, 2024

They have been great, going out of their way one time to get the oi I needed for my truck. They have always been on time. More

by randymarkert7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 01, 2024

Mike was an amazing sales man. He was not your typical car sales man. very professional More

by buxtonkelley58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Kassahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

October 31, 2024

The service was great the only thing I wasn't impressed was there was a person in the check in office that was being screamed at by a customer unhappy with what he was charged and no one stepped up to help More

by emtgerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn O'Brien
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

October 27, 2024

Yes the service fix the problem and after 1 month the engine light came back on More

by cesotoya
Recommend Dealer
No
Employees Worked With
Kevin Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Joey Burns, General Manager joeyb@kengarff.com

October 27, 2024

Easy to work with and pleasant experience. Provided upfront communication through whole buying sxperience. Vehicle as described on line More

by rtmiller64
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for your review! We appreciate your feedback. Please feel free to reach out directly if there is anything we can do to further assist you. Joey Burns, General Manager joeyb@kengarff.com

October 26, 2024

Very accommodating, and very thorough. They worked with my schedule, and made it work to my liking. More

by retupsdriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

October 26, 2024

Very in happy going in for an alignment they tell me the cost is $109 plus tax when I get the bill it’s almost 150 bucks charged me fees for using the alignment rack shop supplies what was the point of the More

by Rcdvs1randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Cardenas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

October 25, 2024

The person at the front desk was terrible. I asked her a question while waiting for my sales guy and she rolled her eyes and stormed off because I interrupted her cell phone time More

by Rwds24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.