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Ken Garff Buick GMC Riverdale

Ogden, UT

4.4
1,457 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,457 reviews

October 26, 2024

Very in happy going in for an alignment they tell me the cost is $109 plus tax when I get the bill it’s almost 150 bucks charged me fees for using the alignment rack shop supplies what was the point of the More

by Rcdvs1randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Cardenas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

October 25, 2024

The person at the front desk was terrible. I asked her a question while waiting for my sales guy and she rolled her eyes and stormed off because I interrupted her cell phone time More

by Rwds24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

I appreciate the video the tech takes in the service department to explain the diagnosis of the vehicle. More

by HoneyDo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

October 25, 2024

Dealership is willing to take the time to make the experience of buying a new vehicle pleasant More

by huertamark7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

October 24, 2024

Our experience was excellent! We had the pleasure to work with Bill. He was very kind, knowledgeable, respectful and was awesome to work with! The team at Ken Garff GMC Riverdale More

by Critter23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

October 21, 2024

Dropped truck off for a sensor update, picked it up and someone's gas station fountain drink was in there... not our drink. More

by stanworthjared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 21, 2024 -

Ken Garff Buick GMC Riverdale responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our service department, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Joey Burns, General Manager joeyb@kengarff.com

October 21, 2024

Shawn was awesome! !!!! Perfect communication and explained all of the work that was performed. Highly recommend. More

by marksbarton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 20, 2024

Very nice, helpful , and welling to do what they could to get in to a car More

by roxeestewart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 20, 2024

I visited the service department for an engine light. I told the staff what the reason for the light was and asked to get my supposed extended bumper to bumper warranty to cover it. They quoted me a wors More

by lance32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Girl and manager are not listed here.
Oct 21, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

October 08, 2024

Great car buying experience! Zach Brodis is, hands down, THE BEST in the business! Looking forward to working with Zach and the team for our next purchase! More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Brodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!