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Ken Garff Buick GMC Riverdale

Ogden, UT

4.4
1,437 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,437 reviews

August 05, 2023

TLDR: once you buy from them they don’t follow through on promises and you don’t mean anything to them. Bought a truck from this dealership. Sales rep knew I wanted bells and whistles. We ended up on the More

by Nicholas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tenille Duessler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Ken Garff Buick GMC Riverdale responded

Hello Nicholas, Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you. Joey Burns, General Manager joeyb@kengarff.com

August 04, 2023

Jon Miller is amazing and I have nothing but good things to say about him. He’s always super nice and courteous as well as extremely knowledgeable. He knows the process very well, and gets me in and out as More

by CL.PETERSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Service for regular maintenance has been easy. Service advisor attentive and professional. Makes you a priority when you arrive. More

by KEVINKARRAS
Recommend Dealer
Yes
Employees Worked With
Zach Bishop
July 31, 2023

Dusten Barnhart and Jon Miller were both Extremely helpful and Couteous with the ordering and purchase of my 2023 GMC Canyon AT4. More

by phillyf2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Brodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dusten Barnhart
July 31, 2023

THIS WAS THE ABSOLUTE BEST EXPERIENCE I HAVE EVER HAD WITH A ANY CAR DEALERSHIP! BILL REALLY KNOWS HOW TO TAKE CARE OF SOMEONE AND MAKE THEM FEEL LIKE THE ONLY GIRL IN THE WORLD. More

by brechbill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Very Helpful Friendly and Courteous Service. Dusten helped me in many ways with my New 2033 GMC Canyon AT4 More

by phillyf2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Brodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dusten Barnhart
July 26, 2023

Great friendly staff fast in and out from start to finish. Very easy buying experience More

by frankkitchen75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dusten Barnhart
July 26, 2023

Tom in the service department was terrific. He followed through on a part that my car needed. He then installed it quickly and was great. More

by dougbrinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
July 25, 2023

Great service, but they don’t follow through with their deals after car was purchased More

by moevin55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Meredith
July 24, 2023

Not pushy like most other dealerships. Didn't bombard me with loads of questions when I told them I was just looking at what they had. When I went inside with questions, they were very fri More

by Nick.gittins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Brodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dusten Barnhart, Jeremy Bell
Jul 24, 2023 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review, Nick! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

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