Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Buick GMC Riverdale
Ogden, UT
1,466 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers
Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,466 reviews
September 14, 2023
Cabin air filter cover was not put on correctly after service. Leading to it falling off when I opened the glove box. They fixed the cover but I had to drive back which is 30 or so minutes away. service. Leading to it falling off when I opened the glove box. They fixed the cover but I had to drive back which is 30 or so minutes away. More
by 60caddyking
Verified Customer
September 10, 2023
They did a great job with my truck service! They sent me a video with recommendations. Great job! They sent me a video with recommendations. Great job! More
by RJAKETORREY
September 08, 2023
Friendly. Great communication. Well informed of progress with my vehicle. Very willing to work with me and meet my needs while there. Great communication. Well informed of progress with my vehicle. Very willing to work with me and meet my needs while there. More
by truby0
Employees Worked With
Zach Bishop
September 07, 2023
We enjoyed a very smooth and pressure free buying experience. We will definitely be back for our next vehicle purchase. experience. We will definitely be back for our next vehicle purchase. More
by Al C.
September 06, 2023
Experience I had with Dusten and Zach was extremely disappointing, we were not dealt with honestly. Spencer called Dusten and ask him if I ( Mary Krystine ) could bring in a Check for $10,000.00 an disappointing, we were not dealt with honestly. Spencer called Dusten and ask him if I ( Mary Krystine ) could bring in a Check for $10,000.00 and not trade in the Cadillac and he wanted a truck bed cover . Could we work that up, Dusten got back to Spencer with a yes. Spencer called me excited, I went to the bank for a cashiers check in the amount of $10,000.00. What happen from there went down hill, Dusten denied telling Spencer that it could come with a truck cover. Spencer was still happy and I was happy that he was happy. We signed papers and drove his new truck off the lot. Week later , Spencer gets a call from Dusten that (we ) Spencer and I signed on the wrong lines during the signing process and could we Please come in and fix that. So after work we came in to the dealership in Good Faith and honest intent to sign what we had supposedly sign in error. What happen is Zach came in , Dusten acted squirmy and weird, Zach proceed to start the whole signing thing over again, which did not feel right, and then at the end told us that the payments were going up $45.00 per month and that the interest rate was now 1% higher. How is that in integrity , they got us both there under false pretense and then changed the whole deal. NOT in good faith, shady and sketchy. So I am not happy with my experience with your dealership, or these two men. I will not be giving any good referrals . More
by mharmoneyq
September 06, 2023
I appreciate the service from Ken Garf. The team is helpful and gives clear information. They listen and find the best service options. Great customer service The team is helpful and gives clear information. They listen and find the best service options. Great customer service More
by andy.zaharias
September 05, 2023
Wonderful people Always willing to help. Always clean en viroment. Bill Acree is the greatest. Ways willing to please.his friendly s.ile is contagious. Always clean en viroment. Bill Acree is the greatest. Ways willing to please.his friendly s.ile is contagious. More
by pjwhite5419
Employees Worked With
Bill ,,
September 01, 2023
Great people to work with. Answered all my questions and worked to get me the truck I wanted! The video my salesman sent me was great! Answered all my questions and worked to get me the truck I wanted! The video my salesman sent me was great! More
by Bryce
