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Ken Garff Buick GMC Riverdale

Ogden, UT

4.4
1,437 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,437 reviews

September 14, 2023

This visit was for an lube and oil change and the service done by the technician was excellent. They did a full review and provided a video for me to see what was happening. That is excellent service! Th More

by FAMILYSHEPHERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bishop
Sep 28, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

September 14, 2023

Cabin air filter cover was not put on correctly after service. Leading to it falling off when I opened the glove box. They fixed the cover but I had to drive back which is 30 or so minutes away. More

by 60caddyking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bishop
Sep 28, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

September 13, 2023

I really enjoy the video statis when service is being performed. Usually I am able to wait for my vehicle to be worked on. More

by scott@insur-west.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bishop
Sep 28, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

September 10, 2023

They did a great job with my truck service! They sent me a video with recommendations. Great job! More

by RJAKETORREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bishop
Sep 28, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 08, 2023

Friendly. Great communication. Well informed of progress with my vehicle. Very willing to work with me and meet my needs while there. More

by truby0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bishop
September 07, 2023

We enjoyed a very smooth and pressure free buying experience. We will definitely be back for our next vehicle purchase. More

by Al C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tenille Duessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Brodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bell
September 06, 2023

Experience I had with Dusten and Zach was extremely disappointing, we were not dealt with honestly. Spencer called Dusten and ask him if I ( Mary Krystine ) could bring in a Check for $10,000.00 an More

by mharmoneyq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach Brodis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dusten Barnhart
Sep 28, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Joey Burns, General Manager joeyb@kengarff.com

September 06, 2023

I appreciate the service from Ken Garf. The team is helpful and gives clear information. They listen and find the best service options. Great customer service More

by andy.zaharias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

Wonderful people Always willing to help. Always clean en viroment. Bill Acree is the greatest. Ways willing to please.his friendly s.ile is contagious. More

by pjwhite5419
Recommend Dealer
Yes
Employees Worked With
Bill ,,
September 04, 2023

There was a nice selection of vehicles and everyone was very nice and helpful throughout the entire process. More

by jessmikeowens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dusten Barnhart
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