Ken Garff Buick GMC Riverdale

Hi, Edward! Thank you for choosing Ken Garff Buick GMC. Can They have any kind of truck on the lot with any options you could possiblity want. Very helpful and friendly people. I am very happy with the service They have any kind of truck on the lot with any options you could possiblity want. Very helpful and friendly people. I am very happy with the service I received from Bill and Chad we I got there. If and when I decide to buy another new truck or car I would buy there first!!!! Thank You!! More

Great customer service My husband and I went in there to just look and test drive see what we wanted to shop around for. Chad was very polite and helpful. Anyway after three My husband and I went in there to just look and test drive see what we wanted to shop around for. Chad was very polite and helpful. Anyway after three hours there we left with a brand new truck. Thank you for being patient and spending the time with us so we could get the car that fit us best!! I don't think I will ever go to another dealer ship. They treated us very well! More

17 Canyon Purchased 2017 Canyon on Sat 7/21/17. Truck great, dealership great and sales dept great. Loved the no nonsense, bottom line pricing. Would highly rec Purchased 2017 Canyon on Sat 7/21/17. Truck great, dealership great and sales dept great. Loved the no nonsense, bottom line pricing. Would highly recommend this dealership! Made hard experience eaiser! More

Pulled my credit over 6 times. I had an approval through GM Financial, but then they wanted to try through another bank I guess. This was all news to me and apparently that did not I had an approval through GM Financial, but then they wanted to try through another bank I guess. This was all news to me and apparently that did not work. I ended buying my vehicle from another GM dealer through GM financial. To date I have received over 6 letters from banks and other financial institutions and each one of them pulled my credit "On behalf of Ken Garff GM Buick". Salesman never contacted us back so we went to a different GM Dealer and bought the truck. More

Lots of interaction then no interaction We were attempting to purchase a 2016 Buick Verano. We had applied through GM Financial and had been approved, but GM Financial wants us to trade in o We were attempting to purchase a 2016 Buick Verano. We had applied through GM Financial and had been approved, but GM Financial wants us to trade in one of vehicles that we wish to keep. We do have a trade, but GM Financial wants a different line closed. Jason had texted and emailed us many times over the course of this process. Once the issue came up with GM he said, "we will get you done through a different financial institution". I asked him to text me the estimated breakdown of the numbers, interest rate and payment, and no response. No response to requested info, no update on the other financial institution. I guess they could not get it to work otherwise I am sure they would have called me back. More

Good job guys! Great job on describing vechile for a out of state buyer. Was greeted at door by Jason looked over vehicle and took for a test drive, was in and out i Great job on describing vechile for a out of state buyer. Was greeted at door by Jason looked over vehicle and took for a test drive, was in and out in less than 45 minutes. Finance guys had everything ready to go quickly. More

Very happy They were willing to negotiate on price, they were very polite, they made sure my needs were met, I would recommend them as a good place to purchase a They were willing to negotiate on price, they were very polite, they made sure my needs were met, I would recommend them as a good place to purchase a vehicle. Bill Acree is who I dealt with and he was awesome. More

"The one and only......" The overall rating of a car dealership comes down to one thing in life. Does the management of the business treat all of his/her working personnel e The overall rating of a car dealership comes down to one thing in life. Does the management of the business treat all of his/her working personnel equally, fairly and with dignity. If you can answer that question with a "YES" then that is the place to shop. The people I came in contact with at Ken Garff Buick-GMC, Riverdale, have a very professional and outstanding attitude about their jobs. Those people are the reasons why this dealership has been successful. Let there be no doubt, the success of a business is because the mechanics, administrative specialists, car lot keepers, the sales force and the financial specialists are the ones who control the business and how is perceived by the public. I believe that all of the requirements for an outstanding dealership have been taken in the Ken Garff business family and when your enter the dealership it is very apparent by the way the customer is treated. You, as the customer, are in a place that will do everything they can to meet your requirements and when you finish your business with Ken Garff you will leave the dealership with a feeling that everything that could be done for you has been accomplished. I know that I felt happy and great when I walked out that door. More