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Ken Garff Buick GMC Riverdale

Ogden, UT

4.4
1,437 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,437 reviews

September 29, 2023

I had a great experience with Jeremy when I bought my truck. He was not pushy very knowledgeable and gave me a great deal. No nonsense. Great place to buy a car or truck. More

by Cw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bell
September 28, 2023

I've been working with a Bill Acree on the order of a new truck for a couple months and still waiting for delivery. During this time, Bill as been exceptional in responding and keeping me informed, especiall More

by Korey
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review, Korey! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

September 26, 2023

Very professional, knowledgeable,honest,patience, we enjoyed our afternoon at the dealership everyone was very accommodating.My wife appreciated the clean restrooms. More

by CLEVERLYJS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Gillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bishop, Jeremy Bell, Cameron Jones
Sep 28, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 24, 2023

Very helpful answering our questions. I didn't know the difference between all of the different En cars. Dusten and his trainee were very knowledgeable. More

by Doug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Kassahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dusten Barnhart
Sep 28, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for the 5-star review, Doug! We value your feedback and your business. We hope to see you again in the future! Take care!

September 20, 2023

We have had our vehicle serviced multiple times and have spent over 7k to get it fixed. It remains to be fixed. Every time we are told it will “100% fix the problem.” When that is not the case. We fill lik More

by livefire30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Bishop
Sep 21, 2023 -

Ken Garff Buick GMC Riverdale responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our service department, and we are sorry to hear that your experience did not meet that expectation. As discussed, our tech found a traction control light on for a right rear wheel hub and all information is included in the copy of the invoice that you signed and received. If there is anything we can do to help or clear up any confusion, please feel free to contact us directly using the information provided below. Joey Burns, General Manager joeyb@kengarff.com

September 20, 2023

Our last visit was for a recall. It was corrected, however the dealership was not good at keeping us aware what was happening since there was some additional work to be done. More

by deverett70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn O'Brien
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bishop
Sep 28, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

September 20, 2023

Dusten was great to work with and had the vehicle we were interested in parked out front when we arrived ready for test drive. He was not pushy and provided good information on the questions we had. Thanks More

by clintb0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dusten Barnhart
Sep 28, 2023 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review! It is wonderful to hear that Dusten provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

September 18, 2023

Bill was great! Not pushy and was excited to help us find what we wanted. Thank you! More

by crysta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for the 5-star review, Crysta! We value your feedback and your business. We hope to see you again in the future! Take care!

September 16, 2023

I have a great experience with Jeremy Bell buying my new Denali. They were fair on the trade in and really fair on the sales price. More

by Cw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bell
Sep 28, 2023 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review! It is wonderful to hear that Jeremy provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

September 14, 2023

I called the dealership about a vehicle they had online and it was already reserved but they told me they had another truck that was exactly what I wanted and we closed the deal very quickly and when I pic More

by matt.johnson18
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Brodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dusten Barnhart
Sep 28, 2023 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review, Matt! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

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