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Ken Garff Buick GMC Riverdale

Ogden, UT

4.4
1,508 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership ...
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,508 reviews

February 04, 2024

Your service department at Nissan and GMC made me want to service my own vehicles. This survey sucks, it times out and erased everything I wrote so I won't be writing all that again. Your service advisors, s More

by MYCRAZYEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Bechel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Will Arreola
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn O'Brien
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bishop
Feb 07, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

More
February 03, 2024

Great to work with and made it happen not pushy at all definitely recommend to family and friends More

by dominicjurado068
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 31, 2024

Was greeted promptly and professionally. I love the video sent by the technician showing me and informing me on the maintenance status of filters, tires, brakes, etc. - very useful!! More

by Joe Benson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bishop
Feb 02, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our service department. It was a pleasure serving you!

January 30, 2024

Very friendly, trustworthy and helpful! ! Mike is awesome and professional!! We will definitely be back for another vehicle. Thanks again! More

by tinglennartson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Carlson
Feb 02, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 30, 2024

Can’t go wrong! They really do a great job of listening to you. Bill and Chad and the rest of the team did an incredible job keeping us posted as our Yukon was being More

by mitchellized
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 26, 2024

Very friendly hassle free process. Would absolutely come back in the future. Three more words... :) More

by prauz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tenille Duessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brigham Smith
Feb 02, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 25, 2024

A great buying experience everyone was very friendly and helpful in the process of purchasing my 2nd truck More

by titan131020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tenille Duessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Carlson
Feb 02, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 24, 2024

Steve and all the staff that helped with my purchace where excellent, the experience was aewsome, and would recomend the staff. More

by JT_Hagler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

January 21, 2024

Fast, efficient, and quality work with a nice place to wait. What more could I ask? The price was better than the independent shops. More

by Joe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 21, 2024

I felt I was dealing with very ethical staff. Very honest, nothing hidden, and ease to work with. More

by lhcsam44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tenille Duessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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