Ken Garff Buick GMC Riverdale

I’ve been in a few times and my experiences have not been positive. Since I bought the car I have noticed a noise, brought it to the service department and they have down played it every single time. I to positive. Since I bought the car I have noticed a noise, brought it to the service department and they have down played it every single time. I took my car to another service and they also told me about the problem, took it back to Ken Garff and they Still don’t see a problem. Very frustrating to say the least! Also, there is a Hispanic man in the office and he completed ignores me even though he and I are the only ones in the service department. I’m also Hispanic and he doesn’t like to deal with his own kind. I always dread having to go to the service department. More

The dealership was helpful in finding this awesome truck. Brad was not a high pressure salesman, but answered all the questions we had, and let us make up our own mind. Brad was not a high pressure salesman, but answered all the questions we had, and let us make up our own mind. More

We were extremely pleased with the level of service we received. We let Kevin, our service advisor, know the issue we’ve had with our bumper. Clips just keep falling off. We needed something that was gonn received. We let Kevin, our service advisor, know the issue we’ve had with our bumper. Clips just keep falling off. We needed something that was gonna keep it looking sharp and in place. He let me know how he fixes his own and recommended it. Happy to say it’s still in place! Very, very happy customers. More

Thankful and grateful for their hard work in helping me get in the vehicle that I needed. Jon is the Awesome Salesman of the Year 😀 get in the vehicle that I needed. Jon is the Awesome Salesman of the Year 😀 More

Quick service, they went over the checklist of everything that was inspected during service , contacted me as soon as my vehicle was ready to pick up, was clean when i picked it up!! that was inspected during service , contacted me as soon as my vehicle was ready to pick up, was clean when i picked it up!! More

Devin was amazing at correcting any issue I had previously. The detail guy did a wonderful job my 2011 looks brand new! I will bring my car back. previously. The detail guy did a wonderful job my 2011 looks brand new! I will bring my car back. More

Great Service Experience Went in to have 120,000 mile service done to,vehicle. Very intense maintenance required as a part of this service. The work was done efficiently, cor Went in to have 120,000 mile service done to,vehicle. Very intense maintenance required as a part of this service. The work was done efficiently, correctly, quickly, and at a reasonable cost. I highly recommend Garff GMC/Buick! More

I had a a check engine code that needed diagnosing. The service department was able fix my vehicle in the estimated time. The problem they ran into is was the discontinued parts that are effective for my v service department was able fix my vehicle in the estimated time. The problem they ran into is was the discontinued parts that are effective for my vehicle. More

They are on par with most places to get an oil change. Although the soda and popcorn are a huge favorite. Plus the car wash is awesome too. Although the soda and popcorn are a huge favorite. Plus the car wash is awesome too. More

Excellent dealership. Sales staff was courteous and very helpful. Truck was cleaned and filled up and my salesman helped me transfer my belongings to the new truck. This is my third truck purchase at this d helpful. Truck was cleaned and filled up and my salesman helped me transfer my belongings to the new truck. This is my third truck purchase at this dealership and will visit again next time I am looking for a vehicle. More