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Ken Garff Big Star Honda

Houston, TX

4.1
431 Reviews

11200 Gulf Freeway

Houston, TX

77034

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Showing 431 reviews

February 09, 2022

Jake Sadler & Michael Nguyen are awesome very accommodating we feel comfortable dealing with them. We definitely going to recommend them to our friends. More

by Gerome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Sadler & Michael Nguyen
February 07, 2022

Excellent very helpful and accommodating with new car today salesperson great! Thank you Mr N More

by Nance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nnamdi Ogamba
February 05, 2022

Good service and polite. Took time to really explain things and make sure I was happy. More

by Rl8358
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Martin, Jorge Martinez
Feb 05, 2022 -

Rl8358 responded

Good job

December 15, 2021

Great service, quick. Jay is great too in making sure things are in place. Signing was quick. We got the item same day. More

by charmainequilnet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Foster
December 09, 2021

Caleb went above and beyond to help us purchase our new pilot. Couldn’t have asked for better help. More

by Edward_R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Cadriel
December 04, 2021

2nd car I purchased at big start Honda. Best experience thanks to Geo and his manager. More

by Chagolla832
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vandiver, Josset Vences, Dustin Simon
November 23, 2021

Big star Honda was really helpful and I highly recommend them for anyone looking to purchase a car. Caleb was good to work with he was clear about everything he explained and was pretty good guy. More

by Munozchristian.cm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb cadriel
November 09, 2021

We recently purchased a car here and have had nothing but problems since. The radio was malfunctioning and they were supposed to set us up with a loner car so that they could fix it. However they have since More

by khartman0329
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Simon
Nov 09, 2021 -

Ken Garff Big Star Honda responded

Thank you for taking the time to leave a review for our dealership. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you! General Manager Martin Carcano mcarcano@bigstarhonda.com

November 06, 2021

Friendly and courteous. Jacob and Renee provided excellent customer service and answered all my questions. More

by Esmeraldaroche@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Sadler
October 30, 2021

Amazing service from the employee! He took my Amazing service from the employee! He took my considerations in hand. I’m extremely pleased! More

by esther.mtz55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josset Vences
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