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Ken Garff Big Star Honda
Houston, TX
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Con Artist They quoted you one price on the internet then switched the price when you showed up in their showroom. I was going to buy a vehicle on that night but They quoted you one price on the internet then switched the price when you showed up in their showroom. I was going to buy a vehicle on that night but what a waste of my time. Such con artist. More
Civic Sedan 2013 We had a wonderful experience buying a car at Big Star Honda. Derrick and Trey were very easy to work with in finalizing our deal. We had a wonderful experience buying a car at Big Star Honda. Derrick and Trey were very easy to work with in finalizing our deal. More
Alajandro, And Jeremy Havard Jeremy Havard made the experience of buying the 2015 cvr a very plesant, painless, and joyfull experience. Everyone that we came in contact with at B Jeremy Havard made the experience of buying the 2015 cvr a very plesant, painless, and joyfull experience. Everyone that we came in contact with at Big Star Honda was very professionial, courteous, and friendly, we are very happy and stasified with Big Star Honda, A. J. and Pauline Larson More
Very Happy I just bought my first car at Big Star Honda and totally recommend it! Trey Best and his manager were super nice. Before I get there I was not comfort I just bought my first car at Big Star Honda and totally recommend it! Trey Best and his manager were super nice. Before I get there I was not comfortable to buy the car but then, I saw the car in the internet, got there and was super easy and quick. More
Dishonest I can vouch that Big Star Honda is a dishonest dealership. They will increase the price on the accessories like identity theft, weather protection, or I can vouch that Big Star Honda is a dishonest dealership. They will increase the price on the accessories like identity theft, weather protection, or nitrogen fee to cover for the reduced discount on the car MSRP. Once done with the negotiating, the finance guy will try to screw you more over. More
DISHONEST Don’t expect to pay the price they advertise, they have add on like identity theft and nitrogen Fee close to $1000. Really!!! Very dishonest dealer. Don’t expect to pay the price they advertise, they have add on like identity theft and nitrogen Fee close to $1000. Really!!! Very dishonest dealer. More
GREAT people! Thank you Trey and Derrick at Big Star Honda for getting my wife into her CRV. We had an awesome experience, and you two made it all the more so. Kudo Thank you Trey and Derrick at Big Star Honda for getting my wife into her CRV. We had an awesome experience, and you two made it all the more so. Kudos to you both. More
GREAT EXPERIENCE ON JANUARY 16th I whent in to Big Star Honda looking to buy an SUV.And as i got there i was Greeted By Jeremy and told him what i was looking for he S ON JANUARY 16th I whent in to Big Star Honda looking to buy an SUV.And as i got there i was Greeted By Jeremy and told him what i was looking for he Sprung into Action.So Jeremy sold me an 2008 Nissan Rogue.He was EXCELLENT Very Friendly,Understanding,Courteous,HELPFUL.And there was some Deep Scratches and a Dent he Had That Taken Care of fixed GOOD as NEW.FREE OF CHARGE TO ME THAT MY FRIEND'S WAS EXCELLENT. I RECOMMEND JEREMY TOO OTHER POTENTIAL BUYER'S AT THIS BIG STAR LOCATION. FYI KIM VU THE FINANCE AGENT WAS VERY FRIENDLY AND HELPFUL ASWELL EXCELLENT EXPERIENCE BY TOO GOOD PEOPLE. THANK YOU JEREMY FOR YOUR GENEROSITY. More
Outstanding assistance with Jeremy Havard!! Well, I purchased a Honda CR-V EX-L 2014 at Big Star Honda at the end of December 2014. I am from Canyon Lake, TX, so actually my brother, who lives Well, I purchased a Honda CR-V EX-L 2014 at Big Star Honda at the end of December 2014. I am from Canyon Lake, TX, so actually my brother, who lives in Houston went into BSH and made most of the arrangements. So Jeremy sold my brother on the CR-V but also had to sell me on this vehicle. Jeremy did an awesome job; he was professional, friendly and made us feel at home. Your company is lucky to have Jeremy in the Sales Department. Thanks so much for all of your help and we wish you much success Jeremy throughout the new year. More
Great experience! I had a great experience buying my new Honda Accord. My salesman was Gilbert Guerra. He was easy to deal with, listened to my wants/needs and offere I had a great experience buying my new Honda Accord. My salesman was Gilbert Guerra. He was easy to deal with, listened to my wants/needs and offered several cars to drive. He had quoted me a price on the internet and stuck to it when I got there. I dealt with Janet in finance. She was also good to deal with, not pushy. I never felt pressured from anyone and got the car I wanted. Very happy customer so far!! More