Ken Garff Big Star Honda

The worse experience ever this dealership will The most time consuming place that gives you the run around..The general manager is worse then the salesperson. They are very rude with no respect for The most time consuming place that gives you the run around..The general manager is worse then the salesperson. They are very rude with no respect for people. I was told after 3days Ime and my daughter was told to get out of the vehicle it is no longer mines and left us in the parking lot as they closed. The price of the car had been changed again for the 3Rd time. More

My Dream Odyssey Van The salesman was very positive and understanding in what I needed and the sales manager connected me to the right salesman thank you and was successf The salesman was very positive and understanding in what I needed and the sales manager connected me to the right salesman thank you and was successful in purchasing a van for my wife and family right off the show room floor. More

Best customer services Everyone was very helpful and friendly especially Anthony Nguyen and Danny Tran. Make sure to check out their deals before buying. Definitely will rec Everyone was very helpful and friendly especially Anthony Nguyen and Danny Tran. Make sure to check out their deals before buying. Definitely will recommend to everyone More

Excellent experience Very well taken care of facility. The staff was extremely helpful. Best selection on hondas in Houston. Overall great experience and will return in fu Very well taken care of facility. The staff was extremely helpful. Best selection on hondas in Houston. Overall great experience and will return in future. More

Bought 2017 Honda Accord sport se Overall the dealer is a 1 always would recommend family n friend back to this dealer Michael nguyen and Danny tran took a good care of us fast process Overall the dealer is a 1 always would recommend family n friend back to this dealer Michael nguyen and Danny tran took a good care of us fast process More

Excellent Service I would recommend Big Star Honda to anyone. They are honest and keep their word. They were very caring and genuinely wanted to help get me in a vehicl I would recommend Big Star Honda to anyone. They are honest and keep their word. They were very caring and genuinely wanted to help get me in a vehicle. The staff were also friendly and treated me with the upmost respect and dignity and I am so glad I chose to buy from the Big Star family. Thank you very much to them all I am forever grateful! More

I've purchased 3 cars best experience I've ever had. Stephen Hague was excellent if I could give 100 stars I would. Thanks for your patience and kindness. If any of my friends or relatives need a car, I Stephen Hague was excellent if I could give 100 stars I would. Thanks for your patience and kindness. If any of my friends or relatives need a car, I will surely refer them to you. More

Great service and knowledge ! The car was priced at a fare rate, told them my budget and worked around that , test drive the car and kept it and knowledge ! The car was priced at a fare rate, told them my budget and worked around that , test drive the car and kept it More

Stephen Hague Stephen made the process quick and easy. Thank you for the laughs while we waited for the positive confirmation of purchasing a new Honda Civic Stephen made the process quick and easy. Thank you for the laughs while we waited for the positive confirmation of purchasing a new Honda Civic More

Swift service I will honestly say that the whole process went really well and swiftly. The one missing star was for not being told to shop for insurance beforehand. I will honestly say that the whole process went really well and swiftly. The one missing star was for not being told to shop for insurance beforehand. I think it should not be assumed that the buyer knows that. Otherwise, other than that, overall good experience. More