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Ken Garff Big Star Honda

Houston, TX

4.1
431 Reviews

11200 Gulf Freeway

Houston, TX

77034

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Showing 431 reviews

April 23, 2017

Used car experience Excellent customer service - highly responsive from the start, fair and teasonable price negotiations, respectful of my time. All in all a very posi More

by TexMcQ24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boyd and Helen
April 23, 2017

First time buyer! Great service in general. I was not expecting to buy a brand new car but after all the deals and xxxx I received I made the decision to do so. I told More

by Lianis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nguyen
April 22, 2017

Great new car buying experience! I had a great experience buying my new CRV at Big Star Honda. My salesperson Stephen Hague was excellent at showing how to work all the new technology More

by Peggya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Hague
April 21, 2017

Excellent customer service and very knowledgeable Me and my wife had a great experience buying our Honda pilot. Steve was very helpful with the purchase of the Honda and the Lee also gave excellent More

by LuiS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee and Steve
April 20, 2017

They really worked with me! Helped me find a car within my budget and got me on the road with an new ride. Will be back in the years ahead for another when the time comes! More

by J.Almeida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Chang, Michael Nguyen
April 16, 2017

Awesome Service Stephen was awesome he bent over backwards to get me out the door in my brand new car!!! Thank you so very much Stephen Hague!!! More

by Kestincomeaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Hague
April 14, 2017

Great Steve Fountain put me in a CRV and made the process very simple. Financing went smooth as well with Tuyen. The service so far has been stellar. More

by TexasTravis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fountain
March 13, 2017

GREAT DAY @ BIG STAR HONDA! Great salesman and management! My salesman, Steve Smith showed me various cars, sport utility vehicles and all their option. Picked the vehicle made t More

by bhnquenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Smith
March 11, 2017

Buy new car I just purchase my pilot Honda yesterday by Michael Nguyen he is nice and friendly he give me a good price for my vehicle I will come back this if I More

by Paul1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
March 06, 2017

Not the typical Dealership! This is the only the dealership that didn't make me feel like they had an agenda to push and listened to what I wanted in my vehicle. The process was More

by Lolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Simon
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