Ken Garff Big Star Honda
Houston, TX
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Used car experience Excellent customer service - highly responsive from the start, fair and teasonable price negotiations, respectful of my time. All in all a very posi Excellent customer service - highly responsive from the start, fair and teasonable price negotiations, respectful of my time. All in all a very positive experience. Highly recommend. More
First time buyer! Great service in general. I was not expecting to buy a brand new car but after all the deals and xxxx I received I made the decision to do so. I told Great service in general. I was not expecting to buy a brand new car but after all the deals and xxxx I received I made the decision to do so. I told my salesperson a price, model and the features I wanted and in a matter of seconds I had the car I had asked for. More
Great new car buying experience! I had a great experience buying my new CRV at Big Star Honda. My salesperson Stephen Hague was excellent at showing how to work all the new technology I had a great experience buying my new CRV at Big Star Honda. My salesperson Stephen Hague was excellent at showing how to work all the new technology in my new vehicle and explaining it all. I feel he went out of his way to help me. Overall was very impressed by Stephen and his personal no pressure personality. I would highly recommend Stephen and Big Star Honda. More
Excellent customer service and very knowledgeable Me and my wife had a great experience buying our Honda pilot. Steve was very helpful with the purchase of the Honda and the Lee also gave excellent Me and my wife had a great experience buying our Honda pilot. Steve was very helpful with the purchase of the Honda and the Lee also gave excellent assistance. We had a great experience buying our vehicle. More
They really worked with me! Helped me find a car within my budget and got me on the road with an new ride. Will be back in the years ahead for another when the time comes! Helped me find a car within my budget and got me on the road with an new ride. Will be back in the years ahead for another when the time comes! More
Awesome Service Stephen was awesome he bent over backwards to get me out the door in my brand new car!!! Thank you so very much Stephen Hague!!! Stephen was awesome he bent over backwards to get me out the door in my brand new car!!! Thank you so very much Stephen Hague!!! More
Great Steve Fountain put me in a CRV and made the process very simple. Financing went smooth as well with Tuyen. The service so far has been stellar. Steve Fountain put me in a CRV and made the process very simple. Financing went smooth as well with Tuyen. The service so far has been stellar. More
GREAT DAY @ BIG STAR HONDA! Great salesman and management! My salesman, Steve Smith showed me various cars, sport utility vehicles and all their option. Picked the vehicle made t Great salesman and management! My salesman, Steve Smith showed me various cars, sport utility vehicles and all their option. Picked the vehicle made the deal, and BAM! cruising in my new 2017 Honda. Literally that quick! Thank you Steve and everyone at Big Star for a great car buying experience. Patsy More
Buy new car I just purchase my pilot Honda yesterday by Michael Nguyen he is nice and friendly he give me a good price for my vehicle I will come back this if I I just purchase my pilot Honda yesterday by Michael Nguyen he is nice and friendly he give me a good price for my vehicle I will come back this if I buy another new car with Michael nguyen More
Not the typical Dealership! This is the only the dealership that didn't make me feel like they had an agenda to push and listened to what I wanted in my vehicle. The process was This is the only the dealership that didn't make me feel like they had an agenda to push and listened to what I wanted in my vehicle. The process was painless and fluid. Every person I interacted with was genuine and assured me I would be taken care of; I was. Due to the the experiences with the sales and finance department and the genuineness of their respective teams, they have earned my trust and my business for my future cars. More