Ken Garff Big Star Honda
Houston, TX
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The service department was able to take my car in quickly provide a loaner and finish in a couple hours. On a recall. I have been waiting to have corrected for two or three months service staff were quickly provide a loaner and finish in a couple hours. On a recall. I have been waiting to have corrected for two or three months service staff were pleasant, friendly, helpful, and professional. More
The dealership was most inviting, the sales representative most well informed and helpful and it was a pleasure meeting all the sales team at Big Star Honda. Fr. Jim Courville representative most well informed and helpful and it was a pleasure meeting all the sales team at Big Star Honda. Fr. Jim Courville More
First maintenance check in for my new Honda CR-V. Appointment time honored. Agent was friendly and courteous. Wait time for completion of maintenance check was a little over an hour. Overall great se Appointment time honored. Agent was friendly and courteous. Wait time for completion of maintenance check was a little over an hour. Overall great service and experience. ☆☆☆☆☆ More
I came in for an oil change and was attended right away by one of the service advisors. I received great customer service from Phu! It was neat to also get a quick video update of my car from Fatima. She d by one of the service advisors. I received great customer service from Phu! It was neat to also get a quick video update of my car from Fatima. She did great in explaining the status of my car. They are both awesome and friendly! More