Ken Garff Big Star Honda
Houston, TX
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Customer service I like the service and courtesy of this dealership. I came in, met my representative, filed paper work, and drove the car out within 1 hour without ha I like the service and courtesy of this dealership. I came in, met my representative, filed paper work, and drove the car out within 1 hour without hassell. More
Excellent service I had no idea that I was going to purchase my car that same day I walked in. Ryan helped me find the perfect car that fit me the best. He made sure th I had no idea that I was going to purchase my car that same day I walked in. Ryan helped me find the perfect car that fit me the best. He made sure that everything was possible! I will be recommending Ryan to my friends and family that are looking for a vehicle. More
Best maintenance experience! I've been going to Big Star Honda for all my oil changes for me and my family. They always have a great attitude and take care of me and my cars. I've been going to Big Star Honda for all my oil changes for me and my family. They always have a great attitude and take care of me and my cars. More
Great Folks I was treated kindly, they work with me even with not so good credit, I would buy my next vehicle from here, and recommend my friends, I was treated kindly, they work with me even with not so good credit, I would buy my next vehicle from here, and recommend my friends, More
Great car buying experience Jose Mercado made this the easiest car buying experience I have ever had. He took his time and explained everything to me in detail. His focus was on Jose Mercado made this the easiest car buying experience I have ever had. He took his time and explained everything to me in detail. His focus was on customer service with is rare at a car dealership. If you are looking for a new car, I highly recommend going to see him. More
'17 Accord Very pleasant experience working with Victor and the Big Star team. The process was quick and positive from start to finish. Found me the car I wante Very pleasant experience working with Victor and the Big Star team. The process was quick and positive from start to finish. Found me the car I wanted and quickly got to the deal I needed. More
Excellent customer service Mr. Aldrich in the Service Dept is very friendly and helpful each time I come by. I look forward to seeing his smiling face and I appreciate his posi Mr. Aldrich in the Service Dept is very friendly and helpful each time I come by. I look forward to seeing his smiling face and I appreciate his positive attitude. He is an asset to Honda and provides excellent customer service. More
Purchase of Honda Accord Very competitive in matching the prices and holding on to the customer. Rate them the best especially the Jeremy Harvard- Finance Manager. Recommend Very competitive in matching the prices and holding on to the customer. Rate them the best especially the Jeremy Harvard- Finance Manager. Recommend to buy Honda from them. More
Super customer service! After weeks of searching for a new car, we found the perfect one here mainly because the sales personnel were helpful, were very knowledgeable and eas After weeks of searching for a new car, we found the perfect one here mainly because the sales personnel were helpful, were very knowledgeable and easy to work with! More
Great team work at big star Clean, professional and courtious. Sales team Jose mercado, victor and finance team, jeremy and janet were all a pleasure to meet and work with. No " Clean, professional and courtious. Sales team Jose mercado, victor and finance team, jeremy and janet were all a pleasure to meet and work with. No "fuzzy math" and straight forward. Jose in sales is an excellent communicator and sets the expectation of the process along the way. My next car i will be calling Jose for sure. -michael More