Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Big Star Honda
Houston, TX
431 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 431 reviews
December 28, 2017
The buying of a new car experience I gave them a 10 rating because of the fleet manager Mr. Jose was a man of his word. He gave me a price and stuck with it , also the car was the exact I gave them a 10 rating because of the fleet manager Mr. Jose was a man of his word. He gave me a price and stuck with it , also the car was the exact car he said it was. The young man that help was also very nice and knowledgeable of the car. Also the young lady in the finance dept was real sweet and very helpful. Overall the experience was great and I walked out with what I wanted. More
by M&D4life
Employees Worked With
Jose Mercado, Ryan Saxton and the finance manager
December 28, 2017
Painless new car sales experience I gave Big Star Honda and Salesman Juan Pineda a 5 star rating for providing a fair price for my Ridgeline RTL and a painless experience. I gave Big Star Honda and Salesman Juan Pineda a 5 star rating for providing a fair price for my Ridgeline RTL and a painless experience. More
by Rick D
Employees Worked With
Juan Pineda
December 26, 2017
My experience at this dealer was exelent Pricing, trade value, honest salesman...I was extremely satisfy with sales manager,loan officer...I had some bad experiences at other dealerships...I Pricing, trade value, honest salesman...I was extremely satisfy with sales manager,loan officer...I had some bad experiences at other dealerships...I finally got the car i wanted More
by rossody582
Employees Worked With
Victor Hernandez, Jeremy Havard, , Jim Bullock
December 23, 2017
Extremely professional, kowledgable staff. . As soon as we arrived at Big Star, we were greeted immediately. Our salesman was professional, kind and attentive to our needs. He answered every ques As soon as we arrived at Big Star, we were greeted immediately. Our salesman was professional, kind and attentive to our needs. He answered every question or doubt that we had. Extremely professional! More
by Chrisflores18
Employees Worked With
Juan Pineda
December 22, 2017
Smooth transaction - no hassles! Salesman was helpful, personable, and made the buying experience a pleasure. He helped me understand the car's features and treated me like a friend, Salesman was helpful, personable, and made the buying experience a pleasure. He helped me understand the car's features and treated me like a friend, not just a customer. More
by hfromwarren
Employees Worked With
Erin Jones
December 15, 2017
PLEASED I was very pleased with my car buying experience. Personnel is very friendly, courteous and helpful. I was a happy customer when I walked out. I was very pleased with my car buying experience. Personnel is very friendly, courteous and helpful. I was a happy customer when I walked out. More
by DG
Employees Worked With
Jose Mercado, Stephany & Bert Sadler
December 09, 2017
Best car dealership Very friendly in helping my wife and I get the right vehicle at a price which is in our budget. Working with us also in getting the dent out Very friendly in helping my wife and I get the right vehicle at a price which is in our budget. Working with us also in getting the dent out More
by Sswilkin1020
Employees Worked With
Jim Bullock, Michael Nguyen
December 09, 2017
Worked with me to get best deal The salesman and manager were very nice and did all they could do to get me in the car I wanted. I had a set number of what I was looking to get to an The salesman and manager were very nice and did all they could do to get me in the car I wanted. I had a set number of what I was looking to get to and they got me that number. More
by Jmig
Employees Worked With
Bert Sadler, Daniel Okwuokenye
December 02, 2017
Sophia's New Ride Juan was great from start to finish. I got everything I wanted in my new car, and the order was right. Great job Juan G. Juan was great from start to finish. I got everything I wanted in my new car, and the order was right. Great job Juan G. More
by newpilot
Employees Worked With
Juan Carlos Garcia
November 25, 2017
Amazing experience buying our new Honda Pilo with Erin. The moment we walked in, we had amazing customer service. The price was a deal, it was great doing bus experience buying our new Honda Pilo with Erin. The moment we walked in, we had amazing customer service. The price was a deal, it was great doing business with Star Honda. More
by vsqchris
Employees Worked With
Erin Nelson
