Ken Garff Big Star Honda

This guy was very nice and helpful. He explained though what was wrong with my car and what the mechanics has to do and how long it will take. Very polite and willing to assist you. He explained though what was wrong with my car and what the mechanics has to do and how long it will take. Very polite and willing to assist you. More

They always text the wrong person, after 7 years of trying to get this fixed. Takes 3 hrs for an oil change. Did comp the charge but time wasted. trying to get this fixed. Takes 3 hrs for an oil change. Did comp the charge but time wasted. More

They are Friendly and quick to help everyone, clean environment. Estimate wait time always right environment. Estimate wait time always right More

Buying a car can be a stressful process but working with Camden and his manager Danny made it less stressful. Camden and his manager Danny made it less stressful. More

I really enjoyed working with Adam and liked the video that was recorded of my engine. that was recorded of my engine. More

The dealership has not returned my fiance's call after several complaints we have been having in our recent visit. I am not happy with the fact that they want to avoid the issues and then to still ask for several complaints we have been having in our recent visit. I am not happy with the fact that they want to avoid the issues and then to still ask for a good survey is what baffles me. More

This dealership, is completely unprofessional. Never going to go back, or referring business to them. Never going to go back, or referring business to them. More

I saw an ad on the website for a used Civic. It was a good price for the mileage it had on it. We went to see the car, and I was surprised that the price was raised $3000 because Aftermarket ac It was a good price for the mileage it had on it. We went to see the car, and I was surprised that the price was raised $3000 because Aftermarket accessories were being added. My suggestion would be to list all features of the car with accurate pricing on the website. More

Awesome customer service from my service advisor, John Giraldo! He made the whole process easy and stress-free. Check-in was fast. He kept me updated through out the service and made sure I was taken care Giraldo! He made the whole process easy and stress-free. Check-in was fast. He kept me updated through out the service and made sure I was taken care of! The technician Fatima did a great and detailed service video of my car! Thank you to y'all both! ^-^ More