
Ken Garff American Fork Ford
American Fork, UT
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507 Reviews of Ken Garff American Fork Ford
Nate was upfront and honest and I was extremely happy with him. There were no surprises and the price was fair, and the trade-in was fair. It was a very good car buying experience. I also appreciated with him. There were no surprises and the price was fair, and the trade-in was fair. It was a very good car buying experience. I also appreciated them clearly stating all the manufacturers rebates upfront and without hassle, and they were the only dealer where these rebates were clearly stated on the internet. More
Bought a used car sight unseen from Nate Holzapfel over the internet / phone. It was very accurately described, which is the most important thing for internet sales in my mind. I would definitely recomm the internet / phone. It was very accurately described, which is the most important thing for internet sales in my mind. I would definitely recommend him to anyone. More
Shelton was very pleasant to work with. We purchased two trucks and he finished the finance paperwork with us and made sure we understood everything! It also only took about 30 minutes to go over and sign y trucks and he finished the finance paperwork with us and made sure we understood everything! It also only took about 30 minutes to go over and sign yhe paperwork. He had to make a few changes and was able to do it in seconds. Good job! More
I first contacted Nate about a month before the actual sale. He was very helpful & never tried to pressure me in any way. He answered all of my questions & indicated that whenever I was ready to purchase sale. He was very helpful & never tried to pressure me in any way. He answered all of my questions & indicated that whenever I was ready to purchase the vehicle, he would do all he could to make it as easy as possible. When the vehicle was decided on, Nate took over & got the vehicle shipped to Utah & expedited the service (window tint, permaplate) & had the vehicle ready when promised. I had told him I was interested in some performance upgrades, and several days after the sale, he met me in Provo at a shop that installed performance exhaust systems & introduced me to the owner. He also directed me to a tire dealership in Provo for the purpose of purchasing some aftermarket chrome wheels & winter tire. Nate clearly went far beyond what would be expected. He was very helpful before the sale and followed thru after. I would highly recommend Ken Garff & Nate to anyone! More
My wife and I came to the dealership looking for a used car for our family. Steve Eastman was the employee who worked with us. He was very friendly, and helped us through the process step-by-step. Every car for our family. Steve Eastman was the employee who worked with us. He was very friendly, and helped us through the process step-by-step. Everything went very smooth, and I felt very comfortable the whole time. We felt we were being treated very fairly, and there was no pressure. It was the best car buying experience that I have had. Thanks to Steve, we will be back and refer our friends and family. Thank you. More
The ken Garff Ford team Rocks! Very helpful, and the prices are fantastic compaired to other dealers. My trade in value is what I exspected. The whole Experience was great. Keep up the good work! Don prices are fantastic compaired to other dealers. My trade in value is what I exspected. The whole Experience was great. Keep up the good work! Don More
Steve and Ken were great to work with. We came in first and met Ken who was one of the most fun and friendly people we had the opportunity to meet and made us feel completely comfortable. After when we wer and met Ken who was one of the most fun and friendly people we had the opportunity to meet and made us feel completely comfortable. After when we were ready to buy the car Steve was there to help us every step of the way and made it a seamless and quick transaction. I never felt pressured to buy a car and I didn't lose any limbs trying to get out of the dealership without purchasing right away. There is nothing worse then someone trying to guilt or rush you into a sale. Both employees took their time, they didn't bug us with incessant calls after we left which is one of the main reasons we were so drawn to your staff. Both employees took their time to explain to us all of our options, they were very knowledgeable and Steve worked very hard to get us exactly what we wanted. Within a couple of days the dealer trade was complete and our car was ready for us to take home. I'd recommend either of these salesmen and the dealership to my friends and family. Had a great experience overall. More
We purchased a used 2011 Ford Flex via the internet and were treated with respect. The purchase was subject to our ok and test drive. We drove from Eloy AZ. to get car and called a day before we arrived were treated with respect. The purchase was subject to our ok and test drive. We drove from Eloy AZ. to get car and called a day before we arrived so the car would be clean and ready for a test drive, When we arrived we were greeted by Nate and they looked at trade and ok'd it. The flex was still being prepped (should have been done when we arrived)and as it was completed we had them redo as the detail was not up to our standards. They complied and car was better but not detailed (scratches should have been buffed out)as it should have been. Upon our return we spent another $170.00 to have unit detailed and it came out great.We have finally receieved the title after almost four weeks. The deal we made as far as dolars was fair and we do love the unit. Garff Ford needs to train the get ready shop better. Our sales person Nate was very knowledgeable and helpful. But there has been no after sale follow-up which suprises us. Craig Porter Eloy,Az More