Ken Garff American Fork Ford

Don't take your trucks here The last two times I had my truck there... their service rep sucked I told him I needed my number 4 glow plug replaced.. he told me they would have t The last two times I had my truck there... their service rep sucked I told him I needed my number 4 glow plug replaced.. he told me they would have to take off the whole front end . I think it was because I was a woman and he was so dishonest that he was going to tell me this. I told him that they needed to go through the driver's wheel well and then he called me back and told me that they had to replace the wiring harness and that all of my glow plugs were gone. I told him if all of them was gone how did I drive the truck there and they had done the uneven bank about four months ago he said he didn't have a record I told him the receipt was in the glove box thinking that he had been fired by then my truck lost its starter and I had the truck towed there. I asked them to change the fuse for the tow-haul and the back sensor.. (that is on the same fuse) and they told me the control stick on the steering column was out so I had them change that... then ... after the huge bill, I was driving home and the tow-haul and the backup sensors didn't work so I called them they laughed and I took the truck back their excuse was that their guy didn't clip the sensor in on the newly installed stick on the steering column/ it must have come loose as they were driving it around their lot Don't take your cars here. they don't care and John is a jerk and they don't know how to fix anything. I would Never Never buy a car or truck there at all. More

Ford F 150 The people at AF Ken Garff were no BS and very good at keeping there word . Rick said he would beat a price I had gotten from a competitor and he did The people at AF Ken Garff were no BS and very good at keeping there word . Rick said he would beat a price I had gotten from a competitor and he did . I will look to ken Garff for all my future car purchases . John W Baker More

Very thorough and friendly. The staff was very thorough and accommodating. They took the time to answer my questions and review all of the different options. I recommend this dea The staff was very thorough and accommodating. They took the time to answer my questions and review all of the different options. I recommend this dealership. More

Up-front & Fast I worked with Kris and Kenny and had a great experience. Kris gave complete information and responded quickly to questions via email. Kenny was patien I worked with Kris and Kenny and had a great experience. Kris gave complete information and responded quickly to questions via email. Kenny was patient and explained everything well. I felt like I paid a fair price or better, and got great service from friendly, honest people. More

Amazing!!! Justin Cloward gave us an amazing experience we have dealt with very pushy salesman in the past and he was the complete opposite. He was very honest a Justin Cloward gave us an amazing experience we have dealt with very pushy salesman in the past and he was the complete opposite. He was very honest and did everything he could to make sure we found the right car for us with the best deal! Thank you Justin!!! GG More

Ordered and received The order process was very detailed and met all of our expectations. The F250 has exactly what we requested on it and the stone grey color has already The order process was very detailed and met all of our expectations. The F250 has exactly what we requested on it and the stone grey color has already received a lot of positive comments. We would have preferred a more accurate arrival date from Ford when checking that online. More

A pure experience I depend upon your service department to keep my vehicle together and serviced to handle any surface on the roads to be traveled, storms to be weathe I depend upon your service department to keep my vehicle together and serviced to handle any surface on the roads to be traveled, storms to be weathered, and emergencies to be handled. More

Best Treatment Ever The Team have been so amazing to work with! I was treated like a royal guest that was worth getting the best deal they could ever provide and fought t The Team have been so amazing to work with! I was treated like a royal guest that was worth getting the best deal they could ever provide and fought to give us that and take care of us. It was almost as if there was literally no self interest in their motivations or hesitation whether giving the best deal for us would be good for them. It was just amazing! Highly recommended. It’s not just one to acknowledge it’s the whole team!! More

Recall Issue The work was finished sooner than I anticipated. Everyone was friendly and informative. As always, the free car wash was a nice way to finish the job. The work was finished sooner than I anticipated. Everyone was friendly and informative. As always, the free car wash was a nice way to finish the job. More

Buy and lease Justin and his wife Lily were awesome to work with. Brought my truck in for service and found it to be beyond repair. Bought a new truck and leased m Justin and his wife Lily were awesome to work with. Brought my truck in for service and found it to be beyond repair. Bought a new truck and leased my wife’s suv and lily and justin were awesome the whole time. More