Ken Ganley Westside Imports - Service Center

Recalls I had two recalls that were issued for my car and when I brought my car in they took care of both at the same time. I brought my bike to ride home whi I had two recalls that were issued for my car and when I brought my car in they took care of both at the same time. I brought my bike to ride home while they worked on the car and they even offered me a ride if I needed it! TY for the great service! ~ Andy Holland More

oil change I brought my car in first thing in the morning, and Ralph got me taken care of in no time, thumbs up for great service!! I brought my car in first thing in the morning, and Ralph got me taken care of in no time, thumbs up for great service!! More

First time maintenance Called to schedule appt. for 8 month checkup was told didn't need an appt. for that and also didn't need oil change. Just come in during service hours Called to schedule appt. for 8 month checkup was told didn't need an appt. for that and also didn't need oil change. Just come in during service hours. Had only 4000 miles on car. Came in a few days later. Was told by service I needed an oil change. That was fine. Told him I had a warranty! I didn't have a coupon. Don't remember ever getting a coupon book. He told me how much it was going to cost! I said fine but not understanding! So I went out in showroom and asked Tom Mathews if he could find out what kind of warranty I had purchased. He did and my warranty cover everything! No charge for oil change! Why couldn't the service dept. find that out! They were willing to charge me $$! I really think for the service dept when they type in your name all info should show up! Including I had warranty! Thanks to Tom Mathews for turning me on to my car last year! And for helping me out with the warranty issue. I really love my car! Best car I've owned! More

Heat shield tightened Brought the Forester in to check for a noise that seemed connected to the exhaust system. The heat shield turned out to the be the culprit. The bolt Brought the Forester in to check for a noise that seemed connected to the exhaust system. The heat shield turned out to the be the culprit. The bolts were tightened, or whatever was needed, and the job completed in a very reasonable length of time. More

service work The work that needed to be done ,was done when they said it was going to be finished. I was able to get a loaner and also they picked me up and droppe The work that needed to be done ,was done when they said it was going to be finished. I was able to get a loaner and also they picked me up and dropped me off.When the work was finished my car was clean and there were no other problems. More

summery over all good results, good service, friendly people. solved the problems had the car ready when they said it would be, kept there cool even with some over all good results, good service, friendly people. solved the problems had the car ready when they said it would be, kept there cool even with some of the customers that were not nice. More

Great Service I have been going here for service for over 7 years because they always do a great job in a timely manner. They staff is top notch who ever you deal w I have been going here for service for over 7 years because they always do a great job in a timely manner. They staff is top notch who ever you deal with. More

excellent The visits are always quick and easy. I am always treated very well and everyone is very friendly. The waiting room is very comfortable. My car is The visits are always quick and easy. I am always treated very well and everyone is very friendly. The waiting room is very comfortable. My car is always washed and clean when I pick it up. I appreciate that. More

Auto butler service I had a positive experience receiving the auto butler service at ganley west side VW. I would highly recommend this dealership to anyone for service. I had a positive experience receiving the auto butler service at ganley west side VW. I would highly recommend this dealership to anyone for service. More

Subaru Fast,excellent service,dropped car off they were very busy,but they squeezed me in because I needed car,I was surprised when they got car done same da Fast,excellent service,dropped car off they were very busy,but they squeezed me in because I needed car,I was surprised when they got car done same day More