Ken Ganley Westside Imports - Service Center

Experts in Service I'm not a very "good" car person that knows what and when to get all the maintenance and services done on vehicles. I always call up and ask for an a I'm not a very "good" car person that knows what and when to get all the maintenance and services done on vehicles. I always call up and ask for an appointment and the service members ask the type of service you need done. My response is always "Well..... what do you think I need to get done??". When I take my car in they do whatever needs to be done for it which I'm still not very clear on but I've never had any issues with my car. They're the experts in service and Subaru repairs, not me in the least. I trust their work and honesty about what needs to get done. More

Service to customer satisfaction. The service was quite satisfactory and the staff involved were courteous. The service staff explained well and also abrought out to my notice another The service was quite satisfactory and the staff involved were courteous. The service staff explained well and also abrought out to my notice another service requirement tht was also completed after taking the approval. It saved my time. More

6000 mile service Was in and out quickly for my 6000 service. Had coupons so price was great. Very friendly staff. Was in and out quickly for my 6000 service. Had coupons so price was great. Very friendly staff. More

oil change We took our Subaru in for an oil change. We did the first come first serve method. They were prompt, took our car right away and it only took about We took our Subaru in for an oil change. We did the first come first serve method. They were prompt, took our car right away and it only took about 45 min. I thought this was very reasonable, I love the free car wash! More

Great service Fair pricing I never have to worry about the quality of service that I get at Ganely. I call them my car doctor and place trust in their diagnosis! I never have to worry about the quality of service that I get at Ganely. I call them my car doctor and place trust in their diagnosis! More

Service Excellent service but we are located too far away in Northwest Ohio near Lake Erie Islands to continue relationship with dealership now that both our Excellent service but we are located too far away in Northwest Ohio near Lake Erie Islands to continue relationship with dealership now that both our warranties and AutoButler coverage have expired on our 2010 VW Jetta Sportswagon. More

satisfied Alexis was very helpful and addressed my issues.She is not only professional but personable as well.I would recommend Subaru service to friends and fa Alexis was very helpful and addressed my issues.She is not only professional but personable as well.I would recommend Subaru service to friends and family More

a pleasant experience I took a chance and stopped in for an express oil change and check up. There was a modest waiting period but once I was taken care of ......I WAS take I took a chance and stopped in for an express oil change and check up. There was a modest waiting period but once I was taken care of ......I WAS taken care of! The service rep politely told of my options and was given every opportunity to factor in any incentives for additional savings to the cost of the service. I did not feel I was pushed into any unnecessary service , (even though I thought my car needed it) but was given recommendations for future visits. Service at this dealership has improved over the past couple years that I actually look forward to continuing this service relationship. Special thanks to the mechanics who worked on my car....they are the unseen talent that really keeps customers happy. I also want to add that the guys in the parts department were equally as pleasant as well as the cashier. Good work crew! More

Everyone was very nice & helpful I was very happy with the sales person who I dealt with when I purchased my Subaru and also am very happy for with SUV. Recently I had service at Gan I was very happy with the sales person who I dealt with when I purchased my Subaru and also am very happy for with SUV. Recently I had service at Ganley in North Olmsted and would not go anywhere else for sales or service More

always a good experience The people at this dealership are always very polite and very professional. When I`m at this dealership I always feel that I`m dealing with my friends The people at this dealership are always very polite and very professional. When I`m at this dealership I always feel that I`m dealing with my friends More