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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,005 Reviews

1,005 Reviews of Ken Ganley Westside Imports - Service Center

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June 27, 2015

A wonderful experience Fast and excellent service. Absolutely no hassles and all expectations met and exceeded. The young man that helped me was tremendous from beginning to More

by Anton Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Meadows
Jul 07, 2015 -

Ken Ganley Westside Imports responded

Anton, Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to work with you, as well as the nice review, and look forward to seeing you again in the future. Ganley Westside Imports

June 26, 2015

VW Beetle was recalled for rear axle. Service Dept got my car in quickly as I was about to leave for vacation. All associates were very helpful & accommodating. The approx. time quoted w More

by DmyLake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in Service was very helpful & pleasant!
Jul 07, 2015 -

Ken Ganley Westside Imports responded

Thank you for bringing your Volkswagen Beetle to Ganley Westside Imports for it's recall service. We appreciate the opportunity to assist you, and are glad that we were able to get you on your way quickly. Thank you, as well, for the kind review. We look forward to working with you again in the future. Ganley Westside Imports

June 22, 2015

Engine Noise Ganley VW did a nice job of diagnosing the additional engine noise. Oddly enough, it was in the power steering. They fixed the problem promptly and More

by thdave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 23, 2015 -

Ken Ganley Westside Imports responded

Dave, Thank you for choosing Ganley Westside Imports as the location to service your Volkswagen. We appreciate the opportunity to work with you, and are glad that we were able to quickly diagnose and resolve your issue. Thanks, as well, for the positive review. We look forward to seeing you again in the future. Ganley Westside Imports

June 09, 2015

Service Went in for my 50000 mile service. They recommended my brake pads get changed and told me about other necessary things. Honest about price and servi More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 09, 2015 -

Ken Ganley Westside Imports responded

Jack, Thank you for choosing Ganley Westside Imports as the location to service your car. We appreciate the opportunity to work with you, as well as your positive review, and look forward to seeing you in the future. Ganley Westside Imports

June 07, 2015

Great service department Nice snacks and internet computer use was available while waiting. Appointment time was honored. Service done in a timely manner, even when extra wo More

by danpy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 09, 2015 -

Ken Ganley Westside Imports responded

Thank you for bringing your car to Ganley Westside Imports for it's service work. We are glad that we were able to get everything quickly taken care of and that you were able to take care of our Service Waiting Area. We also appreciate the opportunity to earn your business, as well as your positive review, and look forward to working with you again in the future. Ganley Westside Imports

June 06, 2015

Service My service resulted in the minimum amount of wait and resulted in top of the line service. All questions were answered with clarity and met all my ex More

by Raysubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 09, 2015 -

Ken Ganley Westside Imports responded

Ray, Thank you for choosing Ganley Westside Imports as the location to service your Subaru. We appreciate the opportunity to work with you, as well as your nice review, and look forward to seeing you again in the future. Please do not hesitate to contact us if we can be of further assistance. Thanks again! Ganley Westside Imports

June 05, 2015

Satisfied Dealership is clean, people are friendly. I only had an oil change and tire rotation but all seemed to be done with quality and pride. More

by Heinzy58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 05, 2015 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to work with you, as well as your positive review, and look forward to seeing you again in the future. Ganley Westside Imports

May 30, 2015

Straight Shooters I continue to be impressed with the service personnel. They are direct, clear and no games. The times I have gotten a 2nd opinion, one vendor told m More

by rusty2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sevice Team
Jun 01, 2015 -

Ken Ganley Westside Imports responded

Rusty, Thank you for choosing Ganley Westside Imports as the location to service your Volkswagen. We appreciate the opportunity to work with you, as well as your nice review, and look forward to seeing you again in the future. Ganley Westside Imports

May 27, 2015

Rechecked my tire pressure- light was on Excellent service every time I come in! They are always very good at explaining what could be wrong and what they will do to diagnose and repair. I al More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not known
May 28, 2015 -

Ken Ganley Westside Imports responded

Karen, Thank you for choosing Ganley Westside Imports as the location to service your vehicle. It was a pleasure working with you, and we appreciate your loyalty to our dealership, as well as your kind review. Please do not hesitate to contact us if we can be of any further assistance. Thanks again! 'Til next time, Ganley Westside Imports

May 26, 2015

Oil Change Service All my experiences have been good. The only thing disturbing is the cost being almost double the cost for an oil change compared to a local shop and a More

by Terry769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2015 -

Ken Ganley Westside Imports responded

Terry, Thank you for choosing Ganley Westside Imports as the location to servie your Hyundai Santa Fe. We appreciate the opportunity to work with you, as well as your helpful review, and look forward to assisting you again in the future. By servicing your Santa Fe at a Certified Hyundai Dealership, you are assured that Factory Trained Technicians work on your vehicle, and only Hyundai Certified parts are used. For your next visit, please check out http://www.ganleywestsidehyundai.com/Specials/service and take advantage of the Service Special Coupons in order to save some money. Please do not hesitate to contact us if we can be of any further assistance. Thanks again! Ganley Westside Imports

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