Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,005 Reviews of Ken Ganley Westside Imports - Service Center
A wonderful experience Fast and excellent service. Absolutely no hassles and all expectations met and exceeded. The young man that helped me was tremendous from beginning to Fast and excellent service. Absolutely no hassles and all expectations met and exceeded. The young man that helped me was tremendous from beginning to end. I would go again in a heartbeat! More
VW Beetle was recalled for rear axle. Service Dept got my car in quickly as I was about to leave for vacation. All associates were very helpful & accommodating. The approx. time quoted w Service Dept got my car in quickly as I was about to leave for vacation. All associates were very helpful & accommodating. The approx. time quoted was 2 hours, however, my car was ready in 1-1/2 hours. More
Engine Noise Ganley VW did a nice job of diagnosing the additional engine noise. Oddly enough, it was in the power steering. They fixed the problem promptly and Ganley VW did a nice job of diagnosing the additional engine noise. Oddly enough, it was in the power steering. They fixed the problem promptly and the car works great. More
Service Went in for my 50000 mile service. They recommended my brake pads get changed and told me about other necessary things. Honest about price and servi Went in for my 50000 mile service. They recommended my brake pads get changed and told me about other necessary things. Honest about price and service. More
Great service department Nice snacks and internet computer use was available while waiting. Appointment time was honored. Service done in a timely manner, even when extra wo Nice snacks and internet computer use was available while waiting. Appointment time was honored. Service done in a timely manner, even when extra work was found to be needed., More
Service My service resulted in the minimum amount of wait and resulted in top of the line service. All questions were answered with clarity and met all my ex My service resulted in the minimum amount of wait and resulted in top of the line service. All questions were answered with clarity and met all my expectations. More
Satisfied Dealership is clean, people are friendly. I only had an oil change and tire rotation but all seemed to be done with quality and pride. Dealership is clean, people are friendly. I only had an oil change and tire rotation but all seemed to be done with quality and pride. More
Straight Shooters I continue to be impressed with the service personnel. They are direct, clear and no games. The times I have gotten a 2nd opinion, one vendor told m I continue to be impressed with the service personnel. They are direct, clear and no games. The times I have gotten a 2nd opinion, one vendor told me VW was giving me a better deal, an honest appraisal and to go back! That is saying something! Thx. Team. More
Rechecked my tire pressure- light was on Excellent service every time I come in! They are always very good at explaining what could be wrong and what they will do to diagnose and repair. I al Excellent service every time I come in! They are always very good at explaining what could be wrong and what they will do to diagnose and repair. I always have had a positive experience. More
Oil Change Service All my experiences have been good. The only thing disturbing is the cost being almost double the cost for an oil change compared to a local shop and a All my experiences have been good. The only thing disturbing is the cost being almost double the cost for an oil change compared to a local shop and a tire rotation would have been included. had I included the tire rotation my cost would have been nearly three times the cost of a local shop where I used to take my SUV I traded for the Santa Fe Sport. More