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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,005 Reviews

1,005 Reviews of Ken Ganley Westside Imports - Service Center

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January 03, 2016

Fantastic Ganley Subaru I love the fact that you can come in for service without an appointment. Though there was a line of at least 5 cars and two customers when I arrived, More

by mibbly36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 05, 2016 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We are glad that you were able to take advantage of our Express Service, and were quickly on your way. Please do not hesitate to contact us should you have any future questions or concerns. Thanks again. Ganley Westside Imports

December 17, 2015

service knowledgeable, efficient, clean. I came back to Ganley Westside because I liked the people even though there were place closer to my home to take my E More

by katx65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2015 -

Ken Ganley Westside Imports responded

Thank you for bringing your Hyundai Elantra to Ganley Westside Imports for it's service needs. We recognize that you have several service providers from which to choose and appreciate your loyalty, as well as your kind review. We also look forward to working with you again in the future and invite you to reach out to us should you have any questions or concerns. Thanks again! Ganley Westside Imports

December 11, 2015

Above and Beyond Ganley Westside Imports VW Service Department was wonderful. They were prompt and courteous during my prescheduled service visit. My service agent li More

by jacqpk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2015 -

Ken Ganley Westside Imports responded

Thank you for bringing your Volkswagen to Ganley Westside Imports for it's service needs. We recognize that you have a choice of service providers, and appreciate the opportunity to work with you. Thank you as well, for your kind review. Ganley Westside Imports

December 04, 2015

Service The service was excellent. Both my husband and myself brought our cars in for service. We were given a rental to use, since we didn't have our cars, More

by thenesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Keiswetter
Dec 04, 2015 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports for the service needs of your vehicles. We understand that you have a choice when it comes to where you perform your car maintenance, and appreciate the opportunity to work with you. Thank you, as well for your nice review...we look forward to seeing you again in the future. Ganley Westside Imports

December 02, 2015

Subaru at its best Ganley Westside Imports Subaru Dealership's service department is exceptional. From scheduling, through service, to pick up, they cannot be beat. Ray More

by PennySubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Romance and Ray Korfhage
Dec 04, 2015 -

Ken Ganley Westside Imports responded

Penny, Thank you for bringing your Subaru to Ganley Westside Imports for it's service needs. We appreciate the opportunity to work with you, as well as your kind review, and look forward to seeing you again. We understand that you have a choice when it comes to servicing your vehicle, and thank you for your loyalty to our service department. Ganley Westside Imports

November 24, 2015

30,000 mile check-up Everything went smoothly. The check-up took 4 hours but I was given a loaner car to lessen the impact on my day. Greatly appreciated. More

by bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Nov 24, 2015 -

Ken Ganley Westside Imports responded

Bonnie, Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate the opportunity to work with you, as well as your kind review, and look forward to seeing you again in the future. We are glad that you were able to take advantage of the available service loaner vehicles as an added convenience. Thanks again! Ganley Westside Imports

November 14, 2015

Great Staff and Service Keith Wendling is an outstanding Service Rep that personally follows through on everything to make sure all requested service is completed correctly a More

by SJZemka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wendling, Trey Keyes
Nov 16, 2015 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate the opportunity to work with you, as well as your positive review, and look forward to seeing you again I the future. Please do not hesitate to contact us if you have any questions or concerns. Thanks again, Ganley Westside Imports

November 12, 2015

Great Service Department I was scheduled for a 10:00 appointment that I was told would take a little over an hour to preform. I arrived about a half hour early, they took my c More

by with held on request
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget the young mans name but he was polite and even went above the call when I asked about an unrelated problem, he got that solved before I left without a hassle.
Nov 12, 2015 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We understand that you have a choice when it comes to where you have your car serviced, and we appreciate both the opportunity to work with you, as well as your kind review. Please do not hesitate to contact us if you have any future questions or concerns. Thanks again...we look forward to seeing you again during a future visit. Ganley Westside Imports

November 10, 2015

Very good My car was serviced in less than an hour. I was pleased especially since I was waiting for the work to be done. The car was washed also. More

by Brown, Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 10, 2015 -

Ken Ganley Westside Imports responded

Richard, Thank you for bringing your car to Ganley Westside Imports for it's service needs. We appreciate the opportunity to assist you, as well as your kind review, and look forward to working with you again in the future. Ganley Westside Imports

October 30, 2015

Good service The quick friendly routine service was excellent except for the complimentary car wash. I still had oak leaves on my car when I picked it up. More

by Oak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sarah Klein
Oct 30, 2015 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to work with you, and will look into implementing a better post-car wash inspection to ensure that your car is properly cleaned. Thank you, as well, for bringing this issue to our attention. We look forward to seeing you again in the future. Ganley Westside Imports

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