Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,005 Reviews of Ken Ganley Westside Imports - Service Center
Fantastic Ganley Subaru I love the fact that you can come in for service without an appointment. Though there was a line of at least 5 cars and two customers when I arrived, I love the fact that you can come in for service without an appointment. Though there was a line of at least 5 cars and two customers when I arrived, the friendly and knowledgeable staff member said my wait would be approximately 45 minutes to an hour and he was absolutely correct! Wonderfully quick service! More
service knowledgeable, efficient, clean. I came back to Ganley Westside because I liked the people even though there were place closer to my home to take my E knowledgeable, efficient, clean. I came back to Ganley Westside because I liked the people even though there were place closer to my home to take my Elantra for service. More
Above and Beyond Ganley Westside Imports VW Service Department was wonderful. They were prompt and courteous during my prescheduled service visit. My service agent li Ganley Westside Imports VW Service Department was wonderful. They were prompt and courteous during my prescheduled service visit. My service agent listened to my concerns and addressed them appropriately. My car was serviced in a timely manner and the fluids were topped off and the car was washed before returning it to me. I will be returning for my future service needs. More
Service The service was excellent. Both my husband and myself brought our cars in for service. We were given a rental to use, since we didn't have our cars, The service was excellent. Both my husband and myself brought our cars in for service. We were given a rental to use, since we didn't have our cars, Our cars were done in a timely manner. More
Subaru at its best Ganley Westside Imports Subaru Dealership's service department is exceptional. From scheduling, through service, to pick up, they cannot be beat. Ray Ganley Westside Imports Subaru Dealership's service department is exceptional. From scheduling, through service, to pick up, they cannot be beat. Ray Korfhage, Service Consultant and Rick Romance, Service Tech, are to be commended for their efforts and services. They are great! All of my Subaru's service has been completed through Westside Imports. That said, my initial Subaru was purchased in 2001 and I returned to purchase my second one in 2014. I have had all of my service completed at Westside Imports. The team of service representatives and technicians is exceptional, knowledgable, trusting, and customer oriented. I would do a national TV ad to support and promote the service department and team. More
30,000 mile check-up Everything went smoothly. The check-up took 4 hours but I was given a loaner car to lessen the impact on my day. Greatly appreciated. Everything went smoothly. The check-up took 4 hours but I was given a loaner car to lessen the impact on my day. Greatly appreciated. More
Great Staff and Service Keith Wendling is an outstanding Service Rep that personally follows through on everything to make sure all requested service is completed correctly a Keith Wendling is an outstanding Service Rep that personally follows through on everything to make sure all requested service is completed correctly as well as anything else noted. More
Great Service Department I was scheduled for a 10:00 appointment that I was told would take a little over an hour to preform. I arrived about a half hour early, they took my c I was scheduled for a 10:00 appointment that I was told would take a little over an hour to preform. I arrived about a half hour early, they took my car almost right away and were done in just under an hour. What could have been a long wait turned out to be a quick visit and I was on my way. This is what good customer service is all about, not like the cable company for example saying we will be there sometime next Wednesday, in the afternoon. More
Very good My car was serviced in less than an hour. I was pleased especially since I was waiting for the work to be done. The car was washed also. My car was serviced in less than an hour. I was pleased especially since I was waiting for the work to be done. The car was washed also. More
Good service The quick friendly routine service was excellent except for the complimentary car wash. I still had oak leaves on my car when I picked it up. The quick friendly routine service was excellent except for the complimentary car wash. I still had oak leaves on my car when I picked it up. More