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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,010 Reviews

1,010 Reviews of Ken Ganley Westside Imports - Service Center

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August 13, 2016

Oil change/tire rotation & recall appt. Kevin Kissel in the service department should be cloned! His great work ethic showed as he handled more than just my appointment and was eager to get More

by Mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kissel
Aug 16, 2016 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside imports as the location to have your Subaru serviced. We appreciate the opportunity to assist you, and look forward to working with you again in the future. Thank you, as well, for your kind review of Kevin and the dealership. Ganley Westside Imports

August 12, 2016

Recall service Took my Subaru Outback in for a computer update (recall). Service staff was friendly and work was done well. Professiomal and courteous staff. Thanks More

by Subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 16, 2016 -

Ken Ganley Westside Imports responded

Thank you for bringing your Subaru Outback into Ganley Westside Imports for it's recall service. We appreciate the opportunity to assist you, as well as your nice review, and look forward to working with you again in the future. Ganley Westside Imports

August 10, 2016

Good Service. I called the day before and no opening for LOF. I was advised they open at 7 and first come is available for LOF. I was at the dealership at 7 and w More

by jclancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I did not note employees who I worked with.
Aug 16, 2016 -

Ken Ganley Westside Imports responded

Thank you for bringing your Subaru to Ganley Westside Imports for it's oil change. We are glad that you were able to take advantage of our Service Express Team to get in and out quickly without an appointment. We appreciate the opportunity to assist you and look forward to doing so again in the future. Ganley Westside Imports

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August 05, 2016

John Clifford is a fantastic salesperson Even though I had gone in for a regular service appointment, John Clifford ensured that my wait was both as quick as possible and as comfortable as po More

by Thomthetrainer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clifford
Aug 06, 2016 -

Ken Ganley Westside Imports responded

Thank you for taking the time to review your recent experience with Ganley Westside Imports. We appreciate the opportunity to assist you and look forward to working with you again in the future. Please do not hesitate to contact us with any questions or concerns. Ganley Westside Imports

August 04, 2016

I was treated A-1, The way I was treated and had things explained (I am a gear head) gave me great confidence in the way my car was to be serviced! More

by Edward & Kitty OConnor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
my memory leaves allot to be desired!
Aug 04, 2016 -

Ken Ganley Westside Imports responded

Edward & Kitty, Thank you for bringing your car to Ganley Westside Imports for it's service needs. We appreciate the opportunity to assist you, as well as your nice review, and look forward to working with you again in the future. Please do not hesitate to contact us with any questions or concerns. Ganley Westside Imports

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July 06, 2016

Great Service Matt & Greg in the VW service dept. are the Best!! I recommend VW Ganley to everyone! Very informative and helpful . They arranged for me to have a More

by china
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea , Greg
Jul 07, 2016 -

Ken Ganley Westside Imports responded

Thank you for bringing your Volkswagen Tiguan to Ganley Westside Imports for it's service needs. We appreciate the opportunity to assist you, and look forward to working with you again in the future. Thank you, as well, for your nice review & enjoy the rest of your summer! Ganley Westside Imports

June 26, 2016

Efficient, thorugh service. Appointments easily scheduled & attention is immediate upon arrival. Complimentary car wash, and delicious Dunkin Donuts with coffee are a bonus. Gr More

by gottarun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : #2826
Jul 05, 2016 -

Ken Ganley Westside Imports responded

Thank you for bringing your car to Ganley Westside Imports for it's service needs. We appreciate the opportunity to earn your business, as well as your kind review, and look forward to working with you again in the future. Ganley Westside Imports

June 04, 2016

Excellent experience Routine maintenance and small noise in engine compartment taken care of very professionally the first time out. Scheduled on the Internet with ease. More

by jeffh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2016 -

Ken Ganley Westside Imports responded

Jeff, Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate the opportunity to assist you, as well as your kind review, and look forward to seeing you again in the future. Ganley Westside Imports

May 24, 2016

Service dept. I bring my car in ,wait for the service to be completed in a reasonable time , and leave. Everything is explained in terms I understand . More

by Chatty4749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Ken Ganley Westside Imports responded

Thank you for bringing your car to Ganley Westside Imports for it's service needs. We understand that you have a choice when it comes to where you have your vehicle maintained and appreciate the opportunity to assist you and earn your business. Thank you, as well, for your kind review. We look forward to working with you again in the future. Ganley Westside Imports

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May 24, 2016

Satisfied Service rep treated me as if I was his only customer. He listen closely to my explanations and provided a way forward with the repairs. Afterward he p More

by dankotv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Kerro
May 24, 2016 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports. We appreciate the opportunity to work with you and earn your business, and are glad that we were able to save you some money in the process! Thank you, as well, for the kind review...we look forward to seeing you again. Ganley Westside Imports

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