Back

Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.7
830 Reviews

831 Reviews of Ken Ganley Westside Imports - Service Center

Sort by
May 11, 2023

Experience was quick , efficient and always a pleasure to do business with Friendly and helpful More

by Donaldsalupo
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Nowakowski
May 12, 2023 -

Ken Ganley Westside Imports responded

We appreciate you taking the time to rate your recent visit here to our facility. We are happy that your experience was worth rating us 5 stars and we hope to continue to provide you with 5-star experiences in the future! -Ken Ganley Westside Imports

May 12, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2023

From the time I drove into customer service area and was greeted by someone I felt like they did what I expect. I felt welcomed and they treated like a customer should be treated. More

by Rudy4577@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Aunna
May 12, 2023 -

Ken Ganley Westside Imports responded

Thank you for choosing Ken Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to assist you, as well as your kind review, and look forward to seeing you again during a future visit. -Ken Ganley Westside Imports

May 12, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2023

Service department advised me of their findings and fixed the problem. Appreciated the Uber ride home since the repair process was going to take a few hours. More

by KENT@KENTWARNER.COM
Recommend Dealer
Yes
May 11, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2023

Five Matt O'Shea Matt is fantastic and makes the experience a good one. Matt is great, only wish that you have appointmemts for oil changes. More

by BJ1779@SBCGLOBAL.NET
Recommend Dealer
Yes
Employees Worked With
5
May 11, 2023 -

Ken Ganley Westside Imports responded

Thanks so much for your review. We're glad Matt made your experience great! Thanks for your business. We appreciate it!

May 10, 2023

Easy to schedule. Little longer wait than i was expecting. But overall great experience Friendly staff More

by Jerryl@pmmedical.net
Recommend Dealer
Yes
May 11, 2023 -

Ken Ganley Westside Imports responded

Hi Jerry, We try to get our customers vehicles through as quickly as possible, but sometimes things don't always go the way we hope. Thank you so much for your business and we hope you will visit us again for your car needs. Thank you for your review!

May 09, 2023

Efficient and trustworthy I have said enough. The experience was better than average and as described. Amanda was the best! More

by BIRDSOFOHIO@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Amanda Dehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Dehart
May 10, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2023

Great service. Only downside was an appointment for an oil change was a month out. Should be able to get in quicker for an oil change. More

by tennispkb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel
May 08, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 09, 2023 -

Ken Ganley Westside Imports responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 04, 2023

Went well The service was done well in a timely fashion. There was no problems More

by RONALDNOVAK2@GMAIL.COM
Recommend Dealer
Yes
May 05, 2023 -

Ken Ganley Westside Imports responded

Ronald, Thank you for allowing us the opportunity to service your vehicle. We are very glad to hear that your recent visit was positive! We are looking forward to serving you in the future. -Ken Ganley Westside Imports

May 08, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 08, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2023

Quick service and very professional staff. Mike is very attentive to the customers and provides excellent service. More

by Walid Abu-Raad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel, Mike Proffitt
May 05, 2023 -

Ken Ganley Westside Imports responded

Walid, Thank you for bringing your vehicle to Ken Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ken Ganley Hyundai North Olmsted

May 08, 2023 -

Ken Ganley Westside Imports responded

Hi Walid, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai North Olmsted! We hope to see you soon!

May 08, 2023 -

Ken Ganley Westside Imports responded

Hi Walid, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2023

They were helpful and answered my questions. They were friendly and not pushy. Friendly, and the salesman answered my question regarding getting a title. More

by LYNN.CSC5@GMAIL.COM
Recommend Dealer
Yes
May 03, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

...
8
...