Ken Ganley Westside Imports - Service Center
North Olmsted, OH
836 Reviews of Ken Ganley Westside Imports - Service Center
My experience at Ganley Westside Subaru I took our Outback once for standard oil change and another time for Butler care. Each time, I was taken care of promptly! Excellent experience! It I took our Outback once for standard oil change and another time for Butler care. Each time, I was taken care of promptly! Excellent experience! It was good to see our Sales rep. Sarah Klein! More
Servicing My Subaru The service staff is always awesome. They are friendly and helpful and quick. It's always a great experience bringing in my Subaru for service. Exc The service staff is always awesome. They are friendly and helpful and quick. It's always a great experience bringing in my Subaru for service. Excellent people and service! More
Recalls I had two recalls that were issued for my car and when I brought my car in they took care of both at the same time. I brought my bike to ride home whi I had two recalls that were issued for my car and when I brought my car in they took care of both at the same time. I brought my bike to ride home while they worked on the car and they even offered me a ride if I needed it! TY for the great service! ~ Andy Holland More
oil change I brought my car in first thing in the morning, and Ralph got me taken care of in no time, thumbs up for great service!! I brought my car in first thing in the morning, and Ralph got me taken care of in no time, thumbs up for great service!! More
First time maintenance Called to schedule appt. for 8 month checkup was told didn't need an appt. for that and also didn't need oil change. Just come in during service hours Called to schedule appt. for 8 month checkup was told didn't need an appt. for that and also didn't need oil change. Just come in during service hours. Had only 4000 miles on car. Came in a few days later. Was told by service I needed an oil change. That was fine. Told him I had a warranty! I didn't have a coupon. Don't remember ever getting a coupon book. He told me how much it was going to cost! I said fine but not understanding! So I went out in showroom and asked Tom Mathews if he could find out what kind of warranty I had purchased. He did and my warranty cover everything! No charge for oil change! Why couldn't the service dept. find that out! They were willing to charge me $$! I really think for the service dept when they type in your name all info should show up! Including I had warranty! Thanks to Tom Mathews for turning me on to my car last year! And for helping me out with the warranty issue. I really love my car! Best car I've owned! More
Heat shield tightened Brought the Forester in to check for a noise that seemed connected to the exhaust system. The heat shield turned out to the be the culprit. The bolt Brought the Forester in to check for a noise that seemed connected to the exhaust system. The heat shield turned out to the be the culprit. The bolts were tightened, or whatever was needed, and the job completed in a very reasonable length of time. More
service work The work that needed to be done ,was done when they said it was going to be finished. I was able to get a loaner and also they picked me up and droppe The work that needed to be done ,was done when they said it was going to be finished. I was able to get a loaner and also they picked me up and dropped me off.When the work was finished my car was clean and there were no other problems. More
Great Service I have been going here for service for over 7 years because they always do a great job in a timely manner. They staff is top notch who ever you deal w I have been going here for service for over 7 years because they always do a great job in a timely manner. They staff is top notch who ever you deal with. More
summery over all good results, good service, friendly people. solved the problems had the car ready when they said it would be, kept there cool even with some over all good results, good service, friendly people. solved the problems had the car ready when they said it would be, kept there cool even with some of the customers that were not nice. More
excellent The visits are always quick and easy. I am always treated very well and everyone is very friendly. The waiting room is very comfortable. My car is The visits are always quick and easy. I am always treated very well and everyone is very friendly. The waiting room is very comfortable. My car is always washed and clean when I pick it up. I appreciate that. More