Ken Ganley Westside Imports - Service Center

Keith genuinely listens and appreciates what customers go through when problems come up. He is probably the greatest asset Ganley has because he solves them! through when problems come up. He is probably the greatest asset Ganley has because he solves them! More

I enjoy going to vw in north olmsted, everyone is so friendly and helpfull. Just knowing my car is being taken care of is a good feeling. friendly and helpfull. Just knowing my car is being taken care of is a good feeling. More

The original work was scheduled for Monday at 4:30 pm, but when my car started stalling at intersections over the weekend, they were more than happy to look at it first thing in the morning. The oil ch but when my car started stalling at intersections over the weekend, they were more than happy to look at it first thing in the morning. The oil change & transmission change were completed in no time, and the cause of the stalling was because I had disconnected the battery for a few hours over the weekend while installing new speakers. They reprogrammed the idle state for me, thoroughly explained what had happened, and now everything is great. More

The tire specialist who went for a drive with me to evaluate tire noise was especially helpful to me. I have decided to buy a new set of tires as a result of his comments. Ray (I think), at the servic evaluate tire noise was especially helpful to me. I have decided to buy a new set of tires as a result of his comments. Ray (I think), at the service desk, gave me quotes on a couple of Yokohama's and a Bridgestone. After doing some of my own "tire research" last evening I think I would prefer to purchase a set of Michelin Primacy MXV4(H)'s in our tire size (P225/60 R17). I plan to recontact your service persons to see if they can get these tires for me, and give me a quote on them. (I believe Ray said he will not be in Thursday or Friday (8/1&2/2013). Roy Tew (Margaret's Husband): Cell Phone 216-496-0683 More

Great service. Very accommodating and helpful! Knowledgable people, service times available. Took care of everything necessary in a professional manner. Coordinated things that needed to be done.. Knowledgable people, service times available. Took care of everything necessary in a professional manner. Coordinated things that needed to be done....communicated when job was finished. More

Ray made sure I was completely happy with the service. He is an asset to Ganley Subaru in North Olmsted Ohio. He made sure I knew where to get comfortable while my car was being serviced. is an asset to Ganley Subaru in North Olmsted Ohio. He made sure I knew where to get comfortable while my car was being serviced. More

I had driven from Florida where my service department made no effort to get my maintenance check in before a 1200 mile drive but Ganley was very polite,accommodating & fast when I arrived. made no effort to get my maintenance check in before a 1200 mile drive but Ganley was very polite,accommodating & fast when I arrived. More

I BOUGHT A 2011 HYUNDAI & I WANTED TO HAVE THE CAR CHECKED OVER. ON THE WAY TO YOUR LOCATION IN N.OLMSTED THE CHECK ENGINE LIGHT CAME ON & I KNOW THATS NOT GOOD SO WHEN I GOT TO GANLEY I WENT OVER E CHECKED OVER. ON THE WAY TO YOUR LOCATION IN N.OLMSTED THE CHECK ENGINE LIGHT CAME ON & I KNOW THATS NOT GOOD SO WHEN I GOT TO GANLEY I WENT OVER EVERYTHING WITH YOUR SERVICE REPS & THEY TOOK CARE OF IT. THIS WAS MY FIRST TIME AT GANLEY & FROM NOW ON WHEN MY 2011 NEEDS SERVICE YOU WILL BE MY # 1 CALL!!!!! R/S Charles Hartman More

Keith is very attentive and I can tell that he really is interested I my problem. I had a question about a scratch on my car and he sounds genuinely concerned about the issue. Thanks, Keith. interested I my problem. I had a question about a scratch on my car and he sounds genuinely concerned about the issue. Thanks, Keith. More

I always find the staff friendly and attentive. No complaints from me. We have purchased three vehicles from this dealership. I plan to look at the new models later this year. Chris Koppi was very complaints from me. We have purchased three vehicles from this dealership. I plan to look at the new models later this year. Chris Koppi was very kind in the way he treated me. More