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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.7
839 Reviews

839 Reviews of Ken Ganley Westside Imports - Service Center

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July 16, 2015

Service Visit Friendly from the start, attentive and a good listener. Would definitely recommend your dealership. Comfortable waiting area and nice to have the sh More

by Nancy's SUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 21, 2015 -

Ken Ganley Westside Imports responded

Nancy, Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate the opportunity to assist you, as well as your nice review, and look forward to working with you again in the future. Please do not hesitate to contact us should you have any questions or concerns. Thanks again, Ganley Westside Imports

July 07, 2015

Excellent Service Always Prevails The quality of the Subaru service department is top notch. I really love the express service feature. The multi point inspection keeps my car running More

by darryl59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2015 -

Ken Ganley Westside Imports responded

Darryl, Thank you for bringing your Subaru into Ganley Westside Imports for it's service needs. We are glad that you were able to take advantage of our Express Service feature, and look forward to working with you again in the future. Thank you, as well, for the positive review! Ganley Westside Imports

July 07, 2015

Review of service I was able to get an appointment within a few days (it wasn't an emergency). The problem was diagnosed, parts ordered and installed in a few more day More

by CJGill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lennox West
Jul 07, 2015 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to service your car. We appreciate the opportunity to work with you, as well as your nice review, and look forward to working with you again in the future. Please do not hesitate to contact us should you have any further questions or concerns. Thanks again! Ganley Westside Imports

July 06, 2015

Satisfying experience helpful, prompt and courteous service. Worked with me to complete the service within my time restrictions and gave me a loaner car when I needed one. More

by new to ohio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 07, 2015 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to work with you, as well as your kind review, and look forward to assisting you again in the future. Welcome to Ohio! Ganley Westside Imports

June 27, 2015

A wonderful experience Fast and excellent service. Absolutely no hassles and all expectations met and exceeded. The young man that helped me was tremendous from beginning to More

by Anton Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Meadows
Jul 07, 2015 -

Ken Ganley Westside Imports responded

Anton, Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to work with you, as well as the nice review, and look forward to seeing you again in the future. Ganley Westside Imports

June 26, 2015

VW Beetle was recalled for rear axle. Service Dept got my car in quickly as I was about to leave for vacation. All associates were very helpful & accommodating. The approx. time quoted w More

by DmyLake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in Service was very helpful & pleasant!
Jul 07, 2015 -

Ken Ganley Westside Imports responded

Thank you for bringing your Volkswagen Beetle to Ganley Westside Imports for it's recall service. We appreciate the opportunity to assist you, and are glad that we were able to get you on your way quickly. Thank you, as well, for the kind review. We look forward to working with you again in the future. Ganley Westside Imports

June 22, 2015

Engine Noise Ganley VW did a nice job of diagnosing the additional engine noise. Oddly enough, it was in the power steering. They fixed the problem promptly and More

by thdave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 23, 2015 -

Ken Ganley Westside Imports responded

Dave, Thank you for choosing Ganley Westside Imports as the location to service your Volkswagen. We appreciate the opportunity to work with you, and are glad that we were able to quickly diagnose and resolve your issue. Thanks, as well, for the positive review. We look forward to seeing you again in the future. Ganley Westside Imports

June 09, 2015

Service Went in for my 50000 mile service. They recommended my brake pads get changed and told me about other necessary things. Honest about price and servi More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 09, 2015 -

Ken Ganley Westside Imports responded

Jack, Thank you for choosing Ganley Westside Imports as the location to service your car. We appreciate the opportunity to work with you, as well as your positive review, and look forward to seeing you in the future. Ganley Westside Imports

June 07, 2015

Great service department Nice snacks and internet computer use was available while waiting. Appointment time was honored. Service done in a timely manner, even when extra wo More

by danpy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 09, 2015 -

Ken Ganley Westside Imports responded

Thank you for bringing your car to Ganley Westside Imports for it's service work. We are glad that we were able to get everything quickly taken care of and that you were able to take care of our Service Waiting Area. We also appreciate the opportunity to earn your business, as well as your positive review, and look forward to working with you again in the future. Ganley Westside Imports

June 06, 2015

Service My service resulted in the minimum amount of wait and resulted in top of the line service. All questions were answered with clarity and met all my ex More

by Raysubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 09, 2015 -

Ken Ganley Westside Imports responded

Ray, Thank you for choosing Ganley Westside Imports as the location to service your Subaru. We appreciate the opportunity to work with you, as well as your nice review, and look forward to seeing you again in the future. Please do not hesitate to contact us if we can be of further assistance. Thanks again! Ganley Westside Imports

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