Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,004 Reviews of Ken Ganley Westside Imports - Service Center
Good service and car returned on time, however didn’t top off fluids like my other dealership does. off fluids like my other dealership does. More
Roger did and excellent job meeting my needs with the purchase of a brand new Subaru WRX. Would recommend highly! purchase of a brand new Subaru WRX. Would recommend highly! More
Leron helped get quick approval for the repairs for this fleet vehicle. Car was returned very timely. fleet vehicle. Car was returned very timely. More
no complaints and no problems with anyone no other problems at the this time thanks problems at the this time thanks More
Longer wait than I expected. Work done as scheduled though did not need tire rotation - had recently installed winter tires. Service person who rotated tires left the box with to Work done as scheduled though did not need tire rotation - had recently installed winter tires. Service person who rotated tires left the box with tool and bolted for three-season tires open in back end (unsecured - not left as they found it closed and tucked in sidewell). More
Even though they are always busy, the service is done when they promise. Their staff communicate well when they promise. Their staff communicate well More
I have issues after every time my vehicle is serviced there. Is filling windshield wiper fluid not included with oil change or multipoint inspection? The time previous the techs did not put the cap back there. Is filling windshield wiper fluid not included with oil change or multipoint inspection? The time previous the techs did not put the cap back on for my coolant. More
It was easy scheduling my appointment. When I arrived at the time of my appointment, I was taken immediately. I was treated with kindness and professionalism. Thank you. When I arrived at the time of my appointment, I was taken immediately. I was treated with kindness and professionalism. Thank you. More
Nice and informative service rep's, had work done at the time expected and at this time, dont right! time expected and at this time, dont right! More
I do like the service at Ken Ganley Westside Imports but some of the recommendations are confusing. For instance, on 8/4/24 the multipoint inspection indicated that my front breaks were in the yellow but o some of the recommendations are confusing. For instance, on 8/4/24 the multipoint inspection indicated that my front breaks were in the yellow but on 12/27/24 it said they are in the green. Also I had an issue with my car pulling to the right and left and was told I need new tires and an alignment. Turns out it was because a feature that I didn't even know I had (lane correction) was accidentally turned on in my car. I discovered the problem by googling and turned it off, and all was well. So I have not yet reached a point of trust with the recommendations being made. More