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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,004 Reviews

1,004 Reviews of Ken Ganley Westside Imports - Service Center

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January 08, 2025

Good service and car returned on time, however didn’t top off fluids like my other dealership does. More

by KULKARNI.207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Marie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Roger did and excellent job meeting my needs with the purchase of a brand new Subaru WRX. Would recommend highly! More

by R.DIMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Leron helped get quick approval for the repairs for this fleet vehicle. Car was returned very timely. More

by ERIKA.WHELAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leron Burshtein
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

no complaints and no problems with anyone no other problems at the this time thanks More

by GEORGETRECOKAS719
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reanna Chenevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leron Burshtein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Marie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Longer wait than I expected. Work done as scheduled though did not need tire rotation - had recently installed winter tires. Service person who rotated tires left the box with to More

by GIGBRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reanna Chenevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Even though they are always busy, the service is done when they promise. Their staff communicate well More

by palmed.bowline-0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schreiber
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

I have issues after every time my vehicle is serviced there. Is filling windshield wiper fluid not included with oil change or multipoint inspection? The time previous the techs did not put the cap back More

by NHUERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Nowakowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

It was easy scheduling my appointment. When I arrived at the time of my appointment, I was taken immediately. I was treated with kindness and professionalism. Thank you. More

by HOLLYJLIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Nice and informative service rep's, had work done at the time expected and at this time, dont right! More

by Dean S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

I do like the service at Ken Ganley Westside Imports but some of the recommendations are confusing. For instance, on 8/4/24 the multipoint inspection indicated that my front breaks were in the yellow but o More

by BREN5299
Recommend Dealer
Yes
Employees Worked With
I don't remember anyone I worked with
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