Ken Ganley Westside Imports - Service Center
North Olmsted, OH
830 Reviews of Ken Ganley Westside Imports - Service Center
The service writer Mike was very helpful and took his time to explain all work needed and completed,very happy with service and and great employee Mike time to explain all work needed and completed,very happy with service and and great employee Mike More
After a lengthy process of testing my vehicle for an engine problem the dealership was able to replace my engine under the power train extended way. The service department and technicians submitted all engine problem the dealership was able to replace my engine under the power train extended way. The service department and technicians submitted all necessary information to finally have it approved. Once all parts were available they had my vehicle ready within a couple weeks. The service department supplied me with a vehicle the entire time my car was unavailable and always kept me up on what work was going on and a time frame. Always courteous and willing to answer any questions I had. More
Having my new car's complimentary oil change and check done at Ken Ganley Hyundai was the best experience I've had among all my previous Hyundai dealership experiences. done at Ken Ganley Hyundai was the best experience I've had among all my previous Hyundai dealership experiences. More
Hi David, this is Mickayla at Ken Ganley Westside Volkswagen. You can text me anytime at this number during your service visit. Prefer to call? (855) 734-0054 Reply STOP to opt out. May 03, 2023, 06: Volkswagen. You can text me anytime at this number during your service visit. Prefer to call? (855) 734-0054 Reply STOP to opt out. May 03, 2023, 06:04 PM However, both service representatives were kind and helped to resolve my situation for which I am grateful! I did not rate 5 because my car was not ready when promised; otherwise all is good More
It was great experience, and very welcoming, everyone was friendly especially Jasmine Nowakowski. Thanks, will return! friendly especially Jasmine Nowakowski. Thanks, will return! More
I was greeted upon entry to the shop. Everything was explained and a loan car was ready for my departing. Amanda kept me informed Everything was explained and a loan car was ready for my departing. Amanda kept me informed More
Alexis or Alexa was very accommodating for my schedule. Mike was wonderful in explaining what was done with my car. I had to call Mike back when I left the lot and he answered my ? In a professional manner Mike was wonderful in explaining what was done with my car. I had to call Mike back when I left the lot and he answered my ? In a professional manner. More
it went very well, except that they could not to complete one of the recalls because they could not find it to all they needed. He was very honest about it, but it's going to require me to come back again so one of the recalls because they could not find it to all they needed. He was very honest about it, but it's going to require me to come back again so that I was not really happy about but otherwise as usual excellent service. More
Experience was quick , efficient and always a pleasure to do business with Friendly and helpful do business with Friendly and helpful More