Ken Ganley Westside Imports - Service Center

Simple oil change Staff was friendly, fast and awesome! Stephanie gave me and explained how to redeem a $15 rebate on my next oil change! Stephanie always has a smile a Staff was friendly, fast and awesome! Stephanie gave me and explained how to redeem a $15 rebate on my next oil change! Stephanie always has a smile and kind words! We need more Stephanie’s in our world! She deserves a large bonus!!! More

Always perfect experience I’ve been servicing my car here for over 2 years and this dealership has always exceeded my expectations. They have a very courteous staff, they are I’ve been servicing my car here for over 2 years and this dealership has always exceeded my expectations. They have a very courteous staff, they are on time with their estimated wait, and are very thorough in making certain my car is being taking care of. I also appreciate the free shuttle service they provide. More

Service on 11-26 I had my 30,000 mile checkup and it went well. The courtesy van driver was great as were all the folks spoke with. The place is always clean and th I had my 30,000 mile checkup and it went well. The courtesy van driver was great as were all the folks spoke with. The place is always clean and they are always very courteous. More

Rear carpet replacement after gasolene spill I have been very impressed with the professionalism of Curt Frate. He gave very detailed explanation of the procedures for the replacement and expect I have been very impressed with the professionalism of Curt Frate. He gave very detailed explanation of the procedures for the replacement and expectations upfront as well as follow-up. There is some residual smell from the ozone cleaning but I think all the gasolene smell is gone. Any problems we encountered are the result of my actions More

Great Service and Parts Dept Experience Brought my 2016 Touareg in for service and troubleshooting, They were able to find the issue that a Columbus VW dealer could not. Have December appoi Brought my 2016 Touareg in for service and troubleshooting, They were able to find the issue that a Columbus VW dealer could not. Have December appointment to get new parts installed. The entire team of Mike, Jessica, and Greg were courtesy and professional. Parts dept employee for friendly as well. More

Prompt, courteous, professional Brought my new Atlas in for oil change/tire rotation. Was met by Mike Torok who processed the vehicle for scheduled maintenance but also listened to Brought my new Atlas in for oil change/tire rotation. Was met by Mike Torok who processed the vehicle for scheduled maintenance but also listened to my concern about car hesitating upon acceleration under certain conditions. Though the complaint wasn't on the schedule, he had a technician road test the vehicle and Mike reported the results back to me. Also kept me updated while I was waiting in the lounge to let me know appointment would run a little long due to road test. I was appreciative of the extra attention he showed to my concern. More

Fast, efficient and helpful employees Facility clean, employees helpful and respectful, explained everything to me, my battery was dead and could not be jumped. I had it towed to the de Facility clean, employees helpful and respectful, explained everything to me, my battery was dead and could not be jumped. I had it towed to the dealership. Work done quickly and phone call to me was sooner than I thought More

Oil Change and Tire Rotation Work was done in quick and efficient manner. Very impressed with the staff who I worked with. This is first oil change with this dealership and I wi Work was done in quick and efficient manner. Very impressed with the staff who I worked with. This is first oil change with this dealership and I will return More

Walk in service Ganley Westside always gets me right in even without an appointment. They’re friendly, efficient and always willing to go the extra mile. Thanks again Ganley Westside always gets me right in even without an appointment. They’re friendly, efficient and always willing to go the extra mile. Thanks again! More

Friendly, Knowledgeable, Professional The service has consistently been thorough and effective. I brought my 12 year old Subaru here a year ago for service & maintenance before giving that The service has consistently been thorough and effective. I brought my 12 year old Subaru here a year ago for service & maintenance before giving that to a family member, and he has been enjoying that car complication-free for over a year. At that time I also had to get a new car, and I ended up buying a used 2013 Subaru. The saleswoman and the finance manager were highly cooperative concerning the awkwardness of my situation (registering the car to out of state since I was a recent graduate who had not updated my residency address yet). My most recent service at the dealership was no exception to previous experiences. I was able to get a major necessary repair done to my car and pick it up all in the same day, and for less cost than anticipated. Driving my car on the highway is a pleasure again thanks to the fantastic work of the Subaru service team! More